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ThickD's avatar
ThickD
Aspirant
Jun 30, 2025

Change from Wired to Wireless Backhaul

Recently purchased an Orbi 770 (router + 2 satellites)

 

Router on 1st floor, Satellites wired backhaul, one on 2nd floor, one on 3rd floor. Due to some issues I haven't quite figured out yet, the 2nd floor satellite is limited to 100mbps. The 3rd floor satellite is gigabit speed so all is good on the 3rd floor. 

 

How do I change the 2nd floor satellite to wireless backhaul? If I disconnect my network cable, it never connects back wirelessly.

 

Appreciate the help.

 

 

5 Replies

  • Try power cycling the RBS OFF for 30 seconds then back ON? 

    Does the RBS show as wired or wireless on the RBRs web page or Orbi app?

    Does swapping RBS around, does the problem follow the RBS or remain at the remote location? 

  • ThickD wrote:

    Due to some issues I haven't quite figured out yet, the 2nd floor satellite is limited to 100mbps

    This is nearly always an issue with the cable path between router and satellite.  When connected, Ethernet adapters perform a set of steps to determine the fastest speed that can be supported.

    https://en.wikipedia.org/wiki/Autonegotiation

    This is part of the Ethernet hardware and is entirely automatic.  Gigabit Ethernet requires all four pairs of cable to be connected correctly.  Often there are issues at some point in the cable pathway that cause gigabit to fail, such as:

    • Physical damage to the actual cable.
    • Improper crimp on one or more connectors.
    • Problems with the wire connectors in RJ45 jacks.
    • With (typically) in-wall cabling and two "drop cables", there are a lot of places for problems.
    • The inexpensive "cable testers" most of us purchase at Home Depot (used to be at Radio Shack) are not capable of accurately checking for some of these issues.

    A simple test is to purchase a 100 ft. Ethernet cable from Amazon for under $20 and (temporarily) connect the router LAN port directly to the satellite. (down the hall, up the stairs, etc.)  If that connection works correctly, then the house wiring is the issue.

     

    ThickD wrote:

    If I disconnect my network cable, it never connects back wirelessly.

    As you are aware, the system is supposed to switch from 'wired' to 'wireless' automatically within a few minutes.  Totally automatic.  No user intervention required.  Since this does not happen, there may be sometime about the physical placement of the satellite that causes the router WiFi signal to be too weak to connect.  Another simple test.  Temporarily relocate the satellite to the same room as the router and plug it in.  Within five minutes the satellite should be connected to the router over WiFi. (computers seem to take a lot longer than I think they should to do things like "turn on".)

     

    If the satellite does not connect, there is a serious problem.  Perhaps a hardware failure.

  • FURRYe38-

     

    Yes I did the power cycling. Still shows as wired on the Orbi app and on the web interface. I haven't moved it somewhere else, not sure why that would make a difference but I'll try that

     

    Crimp on-

     

    It's definitely a home wiring issue, when I connect my laptop to that ethernet run I'm also limited to 100mbps. I've already changed one switch from a 10/100 switch to a gigabit switch - that gave me a gigabit on my 3rd floor, but the 2nd floor is still 100mbps.  I've got to either go switch searching somewhere I haven't already looked, or I'm stuck with the only option being to change the entire cable run. 

     

    Thanks both!

    • FURRYe38's avatar
      FURRYe38
      Guru

      What FW version is loaded on the 770 series? 

      You may need to do a full on factory reset and setup from scratch after swapping RBS around and status doesn't change. 

      Review this as this works well if needed: Orbi Systems Manual Factory Reset Process | NETGEAR Communities

       

       

      If your cable run isn't working right then you may have faulty cabling or old cabling that isn't good in supporting 1000Mbps or higher. CAT6A STP is recommended for ethernet speeds over 1Gb which all BE series Orbi support. 

  • ThickD wrote:

    Still shows as wired on the Orbi app and on the web interface

    This is very confusing.  There is NO CABLE connected to the satellite, yet

    • It continues to function?
    • The router and the 'app' report the satellite is 'wired'?