Good wired speed but poor wifi speed - Nighthawk RAX120 AX6000

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flyingcod wrote:

Hi,

 

RAX120v2 firmware V1.2.9.52

 

I replaced my old (but reliable) AC1900 R7000 router for a newer RAX120 AX6000 around a year ago.  I have two wired connections to my office laptop and son's gaming rig and these are fine, I get the maximum I pay for with virgin media M250. 

 

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I assume that virgin media M250 is the speed you pay for. How does the Internet get to you? What modem.gateway/ONT sits between the world and the RAX120v2?

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Am I missing something? Should I turn on QoS?  I have changed the 2.4 channels from 1 to 6 to 11 but no luck. Considering going back to the R7000 as I am sure that was faster for wifi.

 

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At those Internet speeds, QoS is best left off.

5 GHz should be faster than 2.4 GHz, especially at close range.

You could put the R7000 into Access Point mode and then plug it into the RAX to see if it really is any faster. 

As duhuf suggests, there is no harm a reset.

How do I perform a factory reset on my NETGEAR router? | Answer | NETGEAR Support

The factory reset is more a "witchcraft" move than a technically informed solution, but it does seem to fix problems, especially on the wifi front. It is also the first thing that Netgear support will recommend.

You could backup our settings before taking the plunge.

How do I back up the router configuration settings on my Nighthawk router? | Answer | NETGEAR Support

Then you can recover if things go pear shaped.

Just another user with time on their hands.

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flyingcod wrote:

Hi,

 

RAX120v2 firmware V1.2.9.52

 

I replaced my old (but reliable) AC1900 R7000 router for a newer RAX120 AX6000 around a year ago.  I have two wired connections to my office laptop and son's gaming rig and these are fine, I get the maximum I pay for with virgin media M250.  However for wifi I get only 20-30 Mbps for with my phone and laptop and this is when I am right next to the router! 🤔

 

Am I missing something? Should I turn on QoS?  I have changed the 2.4 channels from 1 to 6 to 11 but no luck. Considering going back to the R7000 as I am sure that was faster for wifi. 🙄

 

 

 

TIA

 

fc

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Before you go through the default reset process, suggest you connect your phone and laptop to the 5 GHz Wi-Fi band.  Also suggest you use the Ookla stand alone application for testing throughput.  Avoid using a web browser and web address.  They just a layer of variable depending on the browser and address.