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Forum Discussion
Forever-On-Hold
Nov 30, 2022Follower
Is the Wifi 6E support team alive?
I have spent four hours on hold for the team that supports the 6E wifi routers. Nobody on other support teams can tell me how long their wait time is - or if they are answering their phone at all. ...
FURRYe38
Nov 30, 2022Guru - Experienced User
Open a support ticket here if you need too:
https://my.netgear.com/support/contact.aspx
https://www.netgear.com/about/contact-us/
We don't get status on NG phone support people.
If you are having a problem, maybe we can help you here in the forums. It's free.