Manually checked for new firmware and was plesantly suprised there was a new version 1.0.1.58. So far so good!

Decided to give 1.0.1.58 another chance. So far so good. The Apple Watch issue does not seem to occur anymore. When the WAN connection resets no longer resets the LAN connection. The WAN connection still does reset at random intervals but could just be issues with my connection but this did not occur on 1.0.1.56. However, one of the main reasons I upgraded is I get better throughput on 5 GHz wireless which I noticed with 1.0.1.58.

I discovered some bugs with this firmware I had to roll back to 1.0.1.56 #1 Whenever my cable modem renewed it's DHCP lease it would cause the WAN on the router to disconnect and disconnect my ethernet devices. They do reconnect but you can see the connection time was restarted in the status screen. #2 Whenever Apple Watch Series 3 GPS/Cellular would connect to the 2G wireless connection the router would reboot.

#1 Devices plugged into the LAN Ethernet (1) Vonage VOIP Telephone Adaptor (2) Verizon Wireless Samsung LTE Network Extender 2 (3) AppleTV 4K (4) XBOX ONE S. Yes all the devices disconnect because the LAN ports connection reset when the WAN connection resets. This only seems to happen on the 1.0.1.58 firmware. The internet connection is stable on 1.0.1.56 #2 WatchOS 5.2.1 #3 I also experienced issues connecting to the router GUI using “routerlogin.net” had to use 192.168.1.1 to access the router.

#1 Cable modem is DOCSIS 3.1 "Technicolor E31T2V1" on the GIG plan with Spectrum. The WAN would reset once every 4 hours. I am guessing whenever the cable modem went to renew it's DHCP lease. The devices would reconnect instantly once the WAN had internet connectivity. When the WAN connection was reset it would also reset the LAN connections. This can be seen under up time in the statistics of internet port under "ADVANCED"

1.0.1.58 is really has bug,I can't enter the router interface after I update it for 1 hour.To restart, the router can enter the interface first.

New firmware released RAX80 1.0.1.58

20 Replies

SAM_the_GAM
Luminary
Jun 05, 2019
I discovered some bugs with this firmware I had to roll back to 1.0.1.56

#1 Whenever my cable modem renewed it's DHCP lease it would cause the WAN on the router to disconnect and disconnect my ethernet devices. They do reconnect but you can see the connection time was restarted in the status screen.

#2 Whenever Apple Watch Series 3 GPS/Cellular would connect to the 2G wireless connection the router would reboot.
- sui
  Tutor
  Jun 06, 2019
  1.0.1.58 is really has bug,I can't enter the router interface after I update it for 1 hour.
  To restart, the router can enter the interface first.
- Christian_R
  NETGEAR Employee Retired
  Jun 06, 2019
  Hi SAM_the_GAM,
  
  #1 - Does this happen on all wired devices? Would you mind providing the type of devices that were disconnecting.
  
  #2 - What version of watchOS is your watch on?
  
  ~Christian
  - SAM_the_GAM
    Luminary
    Jun 06, 2019
    #1 Devices plugged into the LAN Ethernet (1) Vonage VOIP Telephone Adaptor (2) Verizon Wireless Samsung LTE Network Extender 2 (3) AppleTV 4K (4) XBOX ONE S. Yes all the devices disconnect because the LAN ports connection reset when the WAN connection resets. This only seems to happen on the 1.0.1.58 firmware. The internet connection is stable on 1.0.1.56
    
    #2 WatchOS 5.2.1
    
    #3 I also experienced issues connecting to the router GUI using “routerlogin.net” had to use 192.168.1.1 to access the router.
Christian_R
NETGEAR Employee Retired
Jun 25, 2019
Hi SAM_the_GAM,

At this time we do not have a definitive date on the next firmware release. We would still like to work with your directly to help investigate the issues you're experiencing. If interested, please send me a message with your contact info.

~Christian
- amercen
  Aspirant
  Jul 04, 2019
  I am also having an issue with the RAX80 resetting LAN connections. But mine only occurs when I try joining an Xbox Live Party on my Xbox One X. I researched the issue and it apparently is an issue on some gaming routers, but it does not list the RAX80 as one of the problem routers. The only solution so far is to turn off "Instant-On" mode on the Xbox, but that is inconvenient. I also heard putting a switch between the Xbox and the router should help as well, but I have not tried that yet.
Scrubbs
Aspirant
Jul 06, 2019
I am having the exact same issues regarding my LAN devices being disconnected when my WAN connection does a DHCP renewal. It just happened about 10 minutes ago. My lease is for 1 day, the lease lasts 23 hours and 50 minutes and my statistics page shows my LAN only being for 10 minutes. Something is going on. I had this happening back in 1.0.1.56 as well, though. This, or something else messing with my connection. I was happy for 1.0.1.58 because I hoped it would fix it, but alas ... Well at least I know what's causing it now. Happens throughout the day, even though my lease should be good for 24 hours and it shouldn't need to renew it every few hours.
- SAM_the_GAM
  Luminary
  Jul 07, 2019
  I didn't encounter the WAN / LAN disconnection problem until 1.0.1.58. I did not encounter this issue in 1.0.1.56 which I downgrade to. You can try downgrade to 1.0.1.40
Scrubbs
Aspirant
Jul 07, 2019
Well, I can't be sure what was causing it back in .56. I'd rather they just fix the .58 problem because it's what I'm experiencing now (nothing else really wrong). :D If they could do that, I would be happy.

Forum Discussion

New firmware released RAX80 1.0.1.58