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Forum Discussion

llerrad321's avatar
llerrad321
Aspirant
Sep 16, 2020

nighthawk ax4 does not recognize password on 5g

works password on 2.4, but does not on 5g

7 Replies

  • Do you have the RAX40?

    What device is having issues?

    all of them? 

    Certain ones only? 

    Did you change the password? 

    Make sure to remove any special characters/spaces from the password. 

    Also make sure capitalizationj is correct. 

    • plemans's avatar
      plemans
      Guru

      have you tried changing the password? 

      check for special charaters/spaces?

      forgetting the ssid/password on your devices and reinstalling them?

       

      You're not giving me a whole lot of info. help us to help you and fully describe issues, what you've done to try to fix it. 

      • llerrad321's avatar
        llerrad321
        Aspirant

        can i do a factory reset,and use the password that is on my router incase something was change