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Forum Discussion
Nighthawk RAXE300 router and VLAN tagging
Question to confirm what I've been experiencing with this router while trying to set it up with my centurylink fiber internet. I've scoured the forums for almost a week and half and found a lot of posts on this subject and think I have a pretty firm grasp on what is required to make this router work with centurylink. I noticed while trying to set up the VLAN tagging that the WAN port that is chosen for internet is never a listed option when I go to set this up. I just now noticed it because I thought that when you picked port 5 on this router it was activating the tagging on both but finally noticed that if I'm plugged into the 2.5G WAN port it will list the 1G WAN port and vice versa. Am I missing something here or am I correct to assume that this particular router does not allow you to tag the WAN that is actually being used for internet?
7 Replies
Already been through all these posts. Come to the conclusion that this router doesn’t allow vlan tagging of the specified WAN for internet usage. Appreciate the response though.
I am also having this issue, and even when I manually enable the port with the inspector, and update the firmware to the latest with my phone's internet, this option is unavailable. I can only conclude this router doesn't support the feature despite the in menu help suggesting as much.
That is the conclusion I came to after weeks of messing with it and being on the phone with net gear tech support for hours. I ended up switching providers that did not require such a convoluted process to bypass the ISPs equipment.
Continuing a discussion from 2024 is sometimes not entirely useful. It is often better to begin a new conversation.
Yes the RAX300 WiFi router does support creating a VLAN Tag Group. See page 95 of the User Manual:
https://www.downloads.netgear.com/files/GDC/RAXE300/RAXE300_UM_EN.pdf
Please read the information carefully. Netgear consumer routers do not support VLAN on the internal network. Some ISPs require that IPTV and IP phone service not be hidden behind Network Address Translation (NAT) and these VLAN tags are for that purpose.
Basically, if the ISP says users should use a VLAN tag, this feature applies the tag to the WAN port. It cannot be detected on the internal network.
Those instructions are the same ones tried earlier in the thread if you read it, and they do not work for our use case. Continuing a thread from 2024 is quite useful if the goal is to show that there are still issues (Be it in implementation, documentation, or presentation to the user) and to inform anyone else seeking a resolution that one still cannot be found.
To be clear, I did not know about that particular manual, so that is new and good information, but the instructions on page 95 mirror the same instructions found elsewhere and it does not say why the WAN port is not selectable, or if it is, how to do so for VLAN tagging. The issue isn't that the router doesn't support VLAN tagging at all, the issue is that it does not seem to allow VLAN tagging on the WAN port. If you know how to do that specifically, that would be great new information.
The WAN port is not available to select because the entire point is to create a bridge between the WAN port and certain parts of the router LAN. Selecting the VLAN option automatically involves the WAN port.
Perhaps it would be useful if you could post the information provided by Century Link on how to connect a customer router to their fiber service.
