I want to use some 'smart plugs' mfgd by YoLink to control house lights. They only support networks using 2.4. When I try to link the YoLink device to the network, it is denied. No doubt the router is forcing all devices on the 5G one. Is there a way to keep one at 2.4 and the other at 5G so I can get the router to recognize the plugs?

You can try re-enabling it. It might work/connect. If it doesn't, just disable it. Or use an old wireless N router for those devices (in access point mode) Basically means poor coding on the yolink part. but at least you've figured out what needs to be done. Great work. I'd mark the solution as solved since you know whats causing it and how to fix it.

RAX30 2.4 OR 5G | NETGEAR Communities

9 Replies

plemans
Guru
Apr 27, 2022
You just need to make sure your phone is on 2.4ghz during setup.

The RAX30 has an option to disable smart connect (that changes devices between 2.4ghz/5ghz)
- donl1155
  Guide
  Apr 27, 2022
  Thanks for the tips.
  
  I have tried connecting both with/without Smart Connect activated. Neither will connect. As for the phone, I have an iPhone. How do I make sure it is on 2.4 during connection? Can't see an option in the iPhone to do that.
  - plemans
    Guru
    Apr 27, 2022
    With smart connect disabled, simply name the 5ghz something different from the 2.4ghz. That'll allow you to know which to connect to.
    
    also make sure to disable icloud relay and random ip/mac on the iphone. I've seen those cause issues lately
plemans
Guru
Apr 28, 2022
Sounds like an issue with Yolink then. the only other thing I'd try is disabling wpa3 and AX on the router. Maybe its a issue with how Yolink "see's" it
- donl1155
  Guide
  Apr 28, 2022
  I went into the router and disabled AX (whatever that is, I have no clue). I tried to connect and lo and behold it worked! Looks like that did the trick!! Thanks.
  
  Now my question is, do I go back in and enable AX and will YoLink still work?
  - plemans
    Guru
    Apr 28, 2022
    You can try re-enabling it. It might work/connect. If it doesn't, just disable it. Or use an old wireless N router for those devices (in access point mode)
    
    Basically means poor coding on the yolink part.
    
    but at least you've figured out what needs to be done.
    
    Great work.
    
    I'd mark the solution as solved since you know whats causing it and how to fix it.

Forum Discussion

RAX30 2.4 OR 5G