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Forum Discussion
RAX80 loses changes to connected device configurations
I change type of device, model of the device, and name of the device for my connected devices and then apply my changes. (I apply after each device) and the changes appear to take affect. I can refre...
Wow! Opened a support ticket about this... they updated the ticket and asked me to call them... I did... they had absolutly no clue what I was talking about and asked if a Sr engineer could call me back! This tells me that they NEVER looked at the ticket before asking me to call in ithrewise I would have gone straight to someone who could help me rather than wating 30 minutes of my time.
So far I am not a fan of the Netgear product or the support that they dont really seem to offer. Sure hope someoine even wants to change my opinion.
This seems to be a typical response where routers are concerned. I replaced my ASUS RT-AX88U because support didn't know a thing about that produce. Since I owned the R8000 I thought Netgear would be a better solution since the R8000 did everything I needed but was not a wifi 6 router. But the RAX80 is like Netgear has just entered the router and networking market. If the RAX80 can't remember device configuration information, what other configuration information doesn't it maintain?