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No Parental Control RBR50 V2.7.3.22
Orbi firmware auto updated to v2.7.3.22 and there are no parental controls now and Circle no longer can connect. I reverted to V2.6.1.40 and the functionality comes back. Then a few hours later (or overnight) the router auto updates to v2.7.3.22 again.
I can't find a way to disable firmware auto updates either
Whats listed under Basic Tab?
SPC will be seen under the Basic tab if and when it shows up.You might try this on this version of FW:
I had to do this once after accidently selecting the upgrade to SPC button incorrectly.
17 Replies
Miguel20 wrote:Orbi firmware auto updated to v2.7.3.22 and there are no parental controls now and Circle no longer can connect. I reverted to V2.6.1.40 and the functionality comes back. Then a few hours later (or overnight) the router auto updates to v2.7.3.22 again.
You seem to be missing some information here.
Are you saying you selected the upgrade to Smart Parental Controls from the web UI and it didn't work or are you asking how to enable the SPC since it replaces Circle in recent firmwares?
In my case, when I enabled SPC within a few hours most of my devices showed offline and it's been a struggle to get them back to to showing the correct status. After disabling SPC and about a day there are only about 10 or so devices still showing offline ... you may get better results.
Not really very good for a subscription service in that it's more or less unusable just like it is on the RBR800 series (but for different reasons).
This is helpful (I think).
1) SPC replaces Circle? I did not know this and that would explain why Circle no longer works
2) I don't see an option to enable SPC in the web UI but I do see the option in the App. It does not appear to have free version or even a trial version correct?
3) Does SPC effective while off the Orbi wifi or only when on the wifi? I would prefer to have a control mechanism that works regardless of the network it is connected to.This is supposed to be the new process for SPC:
https://kb.netgear.com/000062852/How-do-I-upgrade-from-Circle-to-NETGEAR-Smart-Parental-Controls
I'll take a look at mine. I believe SPC is enabled on mine thats got v22 loaded and it was working.
Miguel20 wrote:
This is helpful (I think).
1) SPC replaces Circle? I did not know this and that would explain why Circle no longer works
2) I don't see an option to enable SPC in the web UI but I do see the option in the App. It does not appear to have free version or even a trial version correct?
3) Does SPC effective while off the Orbi wifi or only when on the wifi? I would prefer to have a control mechanism that works regardless of the network it is connected to.
My router automatically updated to version 2.7.3.22, at the time i had circle for Disney enabled and it carried over with the upgrade, i was on the app one day and it asked if i wanted to go over to Smart parental control which i did and it worked fine, up until today when for some reason i have been having network issues so i figured i would factory reset the orbi as i haven’t done so in a while.
After the reset had completed and proceeded to set up the orbi via the mobile app but for some reason the parental option did not appear i logged into the orbi via the web portal it also was not there. As i was trying to figure out what went wrong it "magically" appeared on the phone app, took about 30 min however it hasn’t appeared on the web portal which doesn’t bother me because it worksI believe NG maybe removing the SPC from the RBRs web page and only having it appear on the Orbi app as most of the configuration is done thru the Orbi app.
