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Forum Discussion

mpjjd's avatar
mpjjd
Aspirant
Jan 23, 2017

AC1750 Model C6300 WiFi connection

Just purchased the C6300 cable modem router and pretty much any time I try to connect a new device on WiFi, the WiFi connection drops for all connected devices and the modem has to be rebooted.  Afte...
c6300
Hardware
Wifi Connection
DarrenM's avatar
DarrenM
Sr. NETGEAR Moderator
Mar 29, 2017

Hello Shilfker

Have you made sure you have the latest network drivers for that pc?

DarrenM

shilfiker's avatar
shilfiker
Aspirant
Mar 30, 2017

Yes, I have

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Apr 03, 2017

    Have you tried to change the wireless channel? and is this happening on 2.4ghz or 5ghz?

    DarrenM

    • shilfiker's avatar
      shilfiker
      Aspirant
      Apr 04, 2017

      Yes, I have tried both channels.