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Forum Discussion
AC1900 C7000 LAN ports dead
Was streaming TV & working earlier when all of my connections dropped (both WiFi & LAN). I assumed either the modem reset randomly or my service (WOW cable internet) dropped. Everything came back online except LAN connected devices. LAN light is not lit on the modem. I have power cycled numerous times as well as factory reset 3 times. Any ideas? In addition to the LAN light on the front not ligting up (although it does light up at reboot), the lights on the individual LAN ports are not lighting up to indicate activity. Have tried multiple cables (plus I dont think 4 different cables went bad at once).
Any ideas?
11 Replies
Hello PQM
Did you ever fix your LAN connections?
DarrenM
My LAN Ports just stopped working w/o cause. I do see there is a new firmware update on my router (V1.01.23) , I currently have V1.01.15 - Could this be the issue or is the device defective?
Hello ahamka
The firmware shouldn't be the issue with the ports have you tried a factory reset?
DarrenM
This just happened to my router today as well. Has anyone found a solution to this?
Everything was working fine, then the LAN outlets all stopped working. My wifi still works fine. I have factory reset the router with no luck.
