Forum Discussion

sammckira's avatar
sammckira
Follower
Sep 06, 2016

C3000 ping issues

Recently, about every 20 minutes to an hour my ping will jump from around 30 to 600. If I restart the router/modem the ping will go back to normal, but not until then, so I know it is a problem with the C3000 and not something with my ISP. Also I get a large ping spike once around every 30 seconds where my ping will spike to 600 and then return again. 

 

I had this router/modem since May and it has just recently started doing this. Any idea for a solution?

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello sammckira

     

    I would check all your cable lines and ethernet cords make sure those are good maybe swap them out. Also if you have a cable splitter connected to the modem try removing that see if ping issue stops happening.

     

    DarrenM