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Forum Discussion
C3700-100NAS is blocking ip Camera. I cannot see the ip address at all and do not know mac address
Normally, I have an issue setting up a new ip camera, because the router blocks the new ip address immediately. When the router blocks it I am unable to see the ip address at all, not even in the blocked attached devices. With the other cameras I have setup I was given the mac address (located on the camera or manual) and able to manually add it to LAN. This camera I do not have access to the mac address without being connected to it. Since my router is not even showing it attached (not even in blocked attached devices) I am at a loss of what to do.
Can anyone walk me through a way to add the camera, please? Thanks in advance!!
2 Replies
Hello Savvy_Thoughts
You may need to look for advice on your cameras support site if there is another way to find the mac address of the camera.
DarrenM
Every wireless device should have a lable attached showing the MAC address. You mean the label is removed or fell off?
What is the camera brand name? When you say blocked, I guess router is not handing out an ip address for the camera?
