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Forum Discussion
c3700-100NAS
I got a Samsung Smartthings hub v2 to replace my v1 hub, thinking it would be a 1 for 1 swap. Boy was I wrong. Plugged it in, continuous blue light. Tried calling ST support about it. Got told it must be port forwarding issues. OK, then how about walking me through doing that? Sorry, we don't know how - which is partially understandable, given the incredible number of routers out there. Now what?
So I have the C3700-100NAS cable modem/router/wireless. I have five ports to open - 11111, 9443, 39500, 37, and 123. (443 is open already). Go to the advanced/port forwarding page of the router set-up, and I am clueless. ST told me it needs to be UDP - but what do I put in the other fields? Do I need a starting and ending port of 11111, then one for 9443, then 39500, etc? Or do I just open the entire range (doubt it, but thought I needed to ask). So for 11111, what goes in "starting" and what goes in "ending"? And that is internal -- what about external? How about internal IP address? The router IP address? Static or dynamic? Then finally, for external IP address - "any" or "single address"? If so, what? The IP address of my device 72.182.24.xxx? Or something else?
Sorry to be so dense. I am decently tech savvy, but this is out of my comfort zone. Thanks if any of you can help.
Scott
2 Replies
Hello scm53
In each line you would put the port in the start box and the ending so 11111 in the start and ending then you will select UDP and then you want to select the 192.168.0.x address for the samsung device and click apply then repeat this process for every port you need to open.
DarrenM
Darren: Wound up have to plug the Samsung Smartthings hub into one of two ports on my cable modem/router. It would not function if it were attached to a powered switch instead. Which has not caused another problem with no wired device being seen.
