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Ethan69420's avatar
Ethan69420
Initiate
Feb 01, 2023

C6230 requiring reboots during large file tranfers

since buying this modem new it always loses connection to the internet during large downloads. 

its finally bothering me enough to reach out.

ISP: Optimum

event log.

 

3 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    Sadly thats just the standard bootup log. It clears on reboot for most devices. 

    Do you have a screensnip of the cable connections page? 

     

    also, have you noticed if it happens when done over wifi versus wired? 

    And 2.4ghz vs 5ghz?

    • Ethan69420's avatar
      Ethan69420
      Initiate

      Seems to happen wired or wireless but I normally use the 5ghz connection. 

       

      • plemans's avatar
        plemans
        Guru - Experienced User

        Wow your signal is coming in hot. It should be between -7.5dbmv and 7.5dbmv. You're over 15. 

        You need a signal attenuator in line. That hot of a line would cause reboots easily.