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Retired_Member
May 18, 2021C6300 AC1750 Cable Modem Router
The Upstream light on the front of the device is always orange. I tried a reboot (on/off button on back). Firmware version 3.01.04 and Cox is my vendor. Otherwise the device seems to work properly. Any ideas?
14 Replies
- plemansGuru - Experienced User
that seems to indicate only 1 upstream channel is locked.
Do you have a screensnip of the cable connections page (shows the upstream/downstream info)
check your link for kinks, damage, old/bad/cheap/corroded connectors. replace them if you do.
I'd also remove any spiltters, amplifiers, or attenuators from the line.
- Retired_Member
- Retired_Member
Upstream Bonded Channels Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power 1 Locked ATDMA 2 5120 Ksym/sec 23500000 Hz 48.8 dBmV 2 Not Locked N/A Unknown 0 Ksym/sec 0 Hz 0.0 dBmV 3 Not Locked N/A Unknown 0 Ksym/sec 0 Hz 0.0 dBmV 4 Not Locked N/A Unknown 0 Ksym/sec 0 Hz 0.0 dBmV - plemansGuru - Experienced User
got a screen snip of the downstream and the event logs?
- Retired_Member
Any Help?
Upstream Bonded Channels Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power 1 Locked ATDMA 2 5120 Ksym/sec 23500000 Hz 48.8 dBmV 2 Not Locked N/A Unknown 0 Ksym/sec 0 Hz 0.0 dBmV 3 Not Locked N/A Unknown 0 Ksym/sec 0 Hz 0.0 dBmV 4 Not Locked N/A Unknown 0 Ksym/sec 0 Hz 0.0 dBmV - plemansGuru - Experienced User
that's the same upstream. Your downstream?