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dabeachman's avatar
dabeachman
Aspirant
Jun 11, 2016
Solved

C6300 loses all connections.

Lose all internet connections, hard wired, wi-fi, when I connect hard wire ethernet to my dtv receiver. On time warner, they have sent a tech, replaced the C6300, new one does the same thing. Computer is the only thing hard wired now.

Replaced ethernet cable- 50' long- no help.

Everything else works perfectly until I connnect anything, dtv, media player, blu-ray, by hard wire.

Help?

  • Well, it was a simple error on my part. After power outage, 6300 reset itself. I had access control on from my original setup. I just overlooked that, odd to me though, that ALL internet was interrupted when the DTV receiver tried to connect, being hard wired.

     Even Time-Warner tech ran out of ideas....

     Left it unplugged, accessed 6300 menu, turned off access control- allow all to connect- connected, turned access control back on.

     Simple, except for a man who has a 47 year career in carpentry...:-)

     

4 Replies

    • DarrenM's avatar
      DarrenM
      Sr. NETGEAR Moderator

      Hello Dabeachman 

       

      What did you do to fix the issue.

       

      DarrenM

      • dabeachman's avatar
        dabeachman
        Aspirant

        Well, it was a simple error on my part. After power outage, 6300 reset itself. I had access control on from my original setup. I just overlooked that, odd to me though, that ALL internet was interrupted when the DTV receiver tried to connect, being hard wired.

         Even Time-Warner tech ran out of ideas....

         Left it unplugged, accessed 6300 menu, turned off access control- allow all to connect- connected, turned access control back on.

         Simple, except for a man who has a 47 year career in carpentry...:-)