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Forum Discussion
C6300: Unable to download apps on Google Play all other websites and apps work
I am having the same issue and an on the lower version of the firmware. I do not get any error message it just says its downloading but never does. Same with google play and oculus. It is with the router as my mom has this same router and I cannot use the phone at her home either for these two services but I can use these services anywhere that does not utilize this router. My phone is the new samsung s7 and I have replaced the phone as well and both cannot access these services using this router.
9 Replies
I have the samsung s7, verizon and this router. I can download from oculus and google play anywhere that does not utilize this router (c6300). I went to the verizon shop, samsung experience and everything they suggested I had already tried. Even exhanged the phone with the same problem. No other phones or devices in our house have this issue so I have no idea what to do. I just want to be able to use my phone at home and no one seems to be able to have any good solutions. I am also running the lower version of the firmware and it still has the same issue.
Your S7 is connected to the network but unable to download, correct?
What's the wireless security set on your C6300?
Will it be the same if there's no wireless security enabled on the NETGEAR gateway (C6300)?
Check the settings as well if you have MAC Address filtering enabled in the admin page of the C6300.
What's the current firmware version installed on your C6300? How did you downgrade the firmware on your C6300?
I am having the same problem with my galaxy Note5.
firmware v 1.02.19
no security settings enabled except wpa2-psk password.
