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Forum Discussion
wraskob
Sep 06, 2017Aspirant
C7000 Initial Channel Locking
I got a c7000 from someone that had upgraded to something newer, as far as I know it had been working. When trying to set it up with Comcast, they said they could see it, the self activate seems to w...
DarrenM
Sep 08, 2017Sr. NETGEAR Moderator
Hello wraskob
Something is wrong with the connection have you tried to remove any splitters on the cable line that the modem is connected to?
DarrenM
wraskob
Sep 08, 2017Aspirant
It ended up being, I think, I had to specify the MAC address of the Internet Port to Comcast. It worked fine right after I did that, locked in all channels immediately. Worked fine for about 18 hours, at which point it is now saying Network Access Denied by MSO.