All of a sudden yesterday I was getting very poor download speeds. Then in the evening it was fine again. It was fine this morning, but is now very slow again, IE 5MB/S. It is usually about 140. Anyway, the modem router is just past 1 year old--It figures. the wifi on off button is blinking green. Does that mean anything? Yesterday items on line were dropping connection and then reconnecting fairly often. thoughts?

I had Cox come out about 19 May since they said after the most recent call that the line looked bad. Things seem more stable now. The download speed fluctuates, but basically stays above 100 MB/S and so I don't notice anything. Here is what they did. Removed a “jumper” from the tap/green box just outside our back fence. Added a “regulator” at the box attached to the outside of our house. The regulator replaced at least one 4-way splitter, and possibly another 2-way splitter, in that box. Added a transformer to the plug just inside the basement wall to give power to the regulator in the box attached to the house. This would ensure that all the lines in the house coming from that box would be evenly distributed from that box with ample power—IE no loss from the splitter. Added a filter on the cord that screws into the back of the modem router. He also added a filter to the cord leaving the box attached to the house that goes to the main TV/contour box. He did this after measuring each line in the house to see if they were good or if they failed. He said it was to tamp down the signal a bit on those two lines.

Do you have a screen snip of the cable connection page and logs? That helps check the connection back to the isp.Is it all devices having issues, just wired devices, just wireless devices? I've never heard of the wifi on/off button blinking. its usually on or off depending on what its set at.

I could not figure how to paste them into this reply, but the download channel info is attached. The download light is blinking green which I think means it is searching for a channel. Upload lilght is solid green. Internet is solid green. 2.4 and 5 are blinking green but we have devices using both, and wifi on/off button is blinking green. Cox said there are no packet drops and it must be me. I am on a Windows 10 desktop. Sometimes the impact seems to be worse than other times, but it seems to effect both wired and wireless items at its worst.

C7000v2 WIFI on/off Button is Blinking Green

13 Replies

plemans
Guru - Experienced User
May 11, 2020
Do you have a screen snip of the cable connection page and logs?
That helps check the connection back to the isp.
Is it all devices having issues, just wired devices, just wireless devices?

I've never heard of the wifi on/off button blinking. its usually on or off depending on what its set at.
- CJinVA
  Guide
  May 11, 2020
  I could not figure how to paste them into this reply, but the download channel info is attached. The download light is blinking green which I think means it is searching for a channel. Upload lilght is solid green. Internet is solid green. 2.4 and 5 are blinking green but we have devices using both, and wifi on/off button is blinking green. Cox said there are no packet drops and it must be me. I am on a Windows 10 desktop. Sometimes the impact seems to be worse than other times, but it seems to effect both wired and wireless items at its worst.
- CJinVA
  Guide
  May 11, 2020
  The log is attached.
  - CJinVA
    Guide
    May 11, 2020
    Ignore this one.

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C7000v2 WIFI on/off Button is Blinking Green