C7100v not detecting USB hard drive

Question

I recently switched ove to a cable / voice modem. C7100V and according to the information I can find it is supposed to see HDs connected to the USB port. I hav tried three different WD drives and it will not "see" any of them. When I connect to the computer they all show up.

Is there a secret to getting the C7100V to start seeing external HDs?

I have cycled power to no avail.

Any suggestions?

Thanks

mike_newuser · Answer

Level 2 tech - they are sending another router and I am supposed to return this router. Could not get the router to work properly with the USB drive(s).So until next time.............

FURRYe38 · Answer

Are the drives USB 2.0 or 3.0?&nbsp;What is the size of the drives tested?&nbsp;Do any of them have there own power adapter?&nbsp;

mike_newuser · Answer

Sorry about taking so long to reply had to get another router so I will try it out later today after install.The USB drives were both usb 3 and no external power.

FURRYe38 · Answer

Can you find a USB 2.0 drive to test with to see if this version works or not?&nbsp;

mike_newuser · Answer

I had a usb 3 point 5tb drive that worked for a minute or two but now it will not see anything.In order for my tv to see the drive it must be formatted in FAT32 and I did see it for a bit thennothing and now I have tried five usb 3 drives and two usb 2 drives the router now sees nothing.&nbsp;&nbsp;

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C7100v not detecting USB hard drive

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