CAX30 Router Traffic Meter Checkboxes Not Staying Checked

Question

I own a CAX30 Nighthawk. Currently on the most recent version, v1.4.10.10
Every time I want to enable Traffic Meter (I've had to have it disabled for the past 6 months because this is still happening) I set the monthly limit correctly and when I reach the "When the monthly limit is reached" section of checkboxes, I want to disable both "Turn the Internet LED to flashing white/amber" and "Disconnect and disable the internet connection", so I uncheck both. I'll press Apply, and they recheck themselves. I've tried different browsers, different computers, on mobile. They will not stay unchecked. Every other setting will save; traffic volume control direction, monthly limit, restart counter, and pop-up warning. The worst part is that the internet disconnects and shows an amber light when the meter hasn't even reached the cap.

FURRYe38 · Answer

Has a factory reset and setup from scratch been performed since last FW update?&nbsp;A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch.

FURRYe38 · Answer

FYI, new FW available:
https://community.netgear.com/t5/Cable-Modems-Routers/New-CAX30-Firmware-Version-1-4-11-2-Released/m-p/2276336#M41422
fmanzeta&nbsp;wrote:
I own a CAX30 Nighthawk. Currently on the most recent version, v1.4.10.10Every time I want to enable Traffic Meter (I've had to have it disabled for the past 6 months because this is still happening) I set the monthly limit correctly and when I reach the "When the monthly limit is reached" section of checkboxes, I want to disable both "Turn the Internet LED to flashing white/amber" and "Disconnect and disable the internet connection", so I uncheck both. I'll press Apply, and they recheck themselves. I've tried different browsers, different computers, on mobile. They will not stay unchecked. Every other setting will save; traffic volume control direction, monthly limit, restart counter, and pop-up warning. The worst part is that the internet disconnects and shows an amber light when the meter hasn't even reached the cap.&nbsp;

&nbsp;

fmanzeta · Answer

Yeah, I just did a complete, from-scratch, reset of the modem router, as you've outlined. I tried to enable the setting again, and it's still doing it. In addition, I updated the firmware as well.

FURRYe38 · Answer

Does this also happen in a different browser and or a different PC as well?&nbsp;

fmanzeta · Answer

I tried using Edge and Firefox but it hasn't worked. I also tried using a different Windows PC and also a Mac. Yet even then, the settings still stay checked.

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CAX30 Router Traffic Meter Checkboxes Not Staying Checked

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