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Forum Discussion

bmpcabin's avatar
Jul 31, 2025

Cax80 Astound 1gig plan, intermittent downstream flashing led

Installed a cax80 on Astound/RCN. Ast made the changes, up and running but very frequent drops and dowmstream led flashing. Tech came, found many problems with cables from pole to modem. He changed everything, added a -12 attenuator when done and signal was perfect. His test and router admin page matched, good signal numbers. Still flashing downstream led, off and on, again in a few mins. Latest firmware. My isp does not update the firmware on the cax80. I see lots of code 24,16 in the logs. What can i do? Tech support wont help unless i pay them, a lot. Thanks for any suggestions. I have tried everything i have found. Thought thenewcoax would fix this. It fixed the signal but i still have the issue. 

22 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What Firmware version is currently loaded?

    Please post a copy and paste of the modems connection status and event log page.
    https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
    https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router

  • FW is 5.1.1.8

     

     


    Cable Connection
    Cable Diagnostic
    Status:   Poor
    Action:  
    [Partial Service]
    If the Partial Service mode does not go away within a few hours (Click the Refresh button after each step):
    1) Make sure the coaxial cable is tightly connected.
    2) Remove any unnecessary splitters.
    3) Replace any required ones.
    4) Contact your service provider for troubleshooting help.
    Internet Access:
    Downstream Status:
    Upstream Status:
     
        
     
    Advanced Information
    Frequency Start Value
    This field below allows you to modify the frequency the cable modem start with its scan during initialization and registration. Enter the new start frequency and restart the cable modem for it to take effect.
    Starting Frequency     
     
    Startup Procedure
    Procedure     Status     Comment
    Acquire Downstream Channel     531 MHz     Locked
    Connectivity State     OK     Operational
    Boot State     OK     Operational
    Security     Enabled     BPI+
     
    Downstream Bonded Channels (Partial Service)
    Channel     Lock Status     Modulation     Channel ID     Frequency     Power     SNR     Correctables     Uncorrectables
    1    Locked    256 QAM    12    531000000 Hz    -1.6 dBmV    40.6 dB    3    0
    2    Locked    256 QAM    1    321000000 Hz    0.4 dBmV    41.7 dB    0    0
    3    Locked    256 QAM    2    327000000 Hz    0.3 dBmV    41.6 dB    0    0
    4    Locked    256 QAM    3    333000000 Hz    0.4 dBmV    41.5 dB    0    0
    5    Locked    256 QAM    4    339000000 Hz    0.4 dBmV    40.9 dB    0    0
    6    Locked    256 QAM    5    345000000 Hz    0.4 dBmV    41.5 dB    1    0
    7    Locked    256 QAM    6    351000000 Hz    0.4 dBmV    41.3 dB    0    0
    8    Locked    256 QAM    7    357000000 Hz    0.1 dBmV    41.1 dB    0    0
    9    Locked    256 QAM    8    363000000 Hz    0.2 dBmV    40.9 dB    0    0
    10    Locked    256 QAM    9    369000000 Hz    0.1 dBmV    40.9 dB    0    0
    11    Locked    256 QAM    10    519000000 Hz    -1.5 dBmV    40.9 dB    3    0
    12    Locked    256 QAM    11    525000000 Hz    -1.7 dBmV    40.9 dB    2    0
    13    Locked    256 QAM    13    537000000 Hz    -1.5 dBmV    40.5 dB    3    0
    14    Locked    256 QAM    14    543000000 Hz    -1.7 dBmV    41.0 dB    2    0
    15    Locked    256 QAM    15    549000000 Hz    -1.6 dBmV    41.3 dB    0    0
    16    Locked    256 QAM    16    555000000 Hz    -1.6 dBmV    40.9 dB    2    0
    17    Locked    256 QAM    17    561000000 Hz    -1.4 dBmV    41.2 dB    4    0
    18    Locked    256 QAM    18    567000000 Hz    -2.0 dBmV    41.1 dB    5    0
    19    Locked    256 QAM    19    573000000 Hz    -2.1 dBmV    41.2 dB    3    0
    20    Locked    256 QAM    20    579000000 Hz    -1.8 dBmV    41.3 dB    1    0
    21    Not Locked    Unknown    0    0 Hz    0.0 dBmV    0.0 dB    0    0
    22    Not Locked    Unknown    0    0 Hz    0.0 dBmV    0.0 dB    0    0
    23    Not Locked    Unknown    0    0 Hz    0.0 dBmV    0.0 dB    0    0
    24    Not Locked    Unknown    0    0 Hz    0.0 dBmV    0.0 dB    0    0
    25    Not Locked    Unknown    0    0 Hz    0.0 dBmV    0.0 dB    0    0
    26    Not Locked    Unknown    0    0 Hz    0.0 dBmV    0.0 dB    0    0
    27    Not Locked    Unknown    0    0 Hz    0.0 dBmV    0.0 dB    0    0
    28    Not Locked    Unknown    0    0 Hz    0.0 dBmV    0.0 dB    0    0
    29    Not Locked    Unknown    0    0 Hz    0.0 dBmV    0.0 dB    0    0
    30    Not Locked    Unknown    0    0 Hz    0.0 dBmV    0.0 dB    0    0
    31    Not Locked    Unknown    0    0 Hz    0.0 dBmV    0.0 dB    0    0
    32    Not Locked    Unknown    0    0 Hz    0.0 dBmV    0.0 dB    0    0
     
    Upstream Bonded Channels
    Channel     Lock Status     US Channel Type     Channel ID     Symbol Rate     Frequency     Power
    1    Locked    ATDMA    4    5120 Ksym/sec    36800000 Hz    40.5 dBmV
    2    Locked    ATDMA    5    5120 Ksym/sec    30350000 Hz    40.5 dBmV
    3    Locked    ATDMA    6    5120 Ksym/sec    23900000 Hz    40.0 dBmV
    4    Not Locked    Unknown    0    0    0    0.0 dBmV
    5    Not Locked    Unknown    0    0    0    0.0 dBmV
    6    Not Locked    Unknown    0    0    0    0.0 dBmV
    7    Not Locked    Unknown    0    0    0    0.0 dBmV
    8    Not Locked    Unknown    0    0    0    0.0 dBmV
     
    Downstream OFDM Channels
    Channel     Lock
    Status     Modulation /
    Profile ID     Channel
    ID     Frequency     Power     SNR /
    MER     Active Subcarrier
    Number Range     Unerrored
    Codewords     Correctable
    Codewords     Uncorrectable
    Codewords
    1    Locked    0 ,1 ,2 ,3    159    675000000 Hz    -0.32 dBmV    40.1 dB    166 ~ 3929    4442586075    3160852389    232
    2    Not Locked    0    0    0 Hz    0 dBmV    0 dB    0 ~ 4095    0    0    0
     
    Upstream OFDMA Channels
    Channel     Lock Status     Modulation / Profile ID     Channel ID     Frequency     Power
    1    Locked    3 ,4 ,9 ,10 ,11 ,12 ,13    8    5300000 Hz    38.5 dBmV
    2    Not Locked    0    0    0 Hz    0 dBmV
     
    Extended Upstream Transmit Power
     
    Current System Time:Thu Jul 31 16:48:51 2025
    System Up Time:13:33:35
     
     
    Help Center Show/Hide Help Center

     

  • Event logs

     

    Thu Jul 31 16:53:34 2025Notice (6)CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:51:46 2025Notice (6)CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:51:25 2025Notice (6)CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:50:50 2025Notice (6)CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:50:25 2025Notice (6)CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:47:48 2025Notice (6)CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:47:12 2025Notice (6)CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:46:11 2025Notice (6)CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:44:55 2025Notice (6)CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:43:39 2025Notice (6)CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:43:16 2025Notice (6)CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:42:51 2025Notice (6)CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:41:13 2025Notice (6)CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:40:27 2025Notice (6)CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:38:00 2025Notice (6)CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:37:06 2025Notice (6)CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:36:27 2025Notice (6)CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:35:36 2025Notice (6)CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:35:10 2025Notice (6)CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:34:56 2025Notice (6)CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:34:21 2025Notice (6)CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:33:56 2025Notice (6)CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:33:49 2025Notice (6)CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:33:33 2025Notice (6)CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:33:08 2025Notice (6)CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:32:42 2025Notice (6)CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:31:40 2025Notice (6)CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:31:12 2025Notice (6)CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:30:48 2025Notice (6)CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:30:24 2025Notice (6)CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:30:23 2025Notice (6)CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:29:18 2025Notice (6)CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:29:01 2025Notice (6)CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:28:53 2025Notice (6)CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:28:36 2025Notice (6)CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:28:16 2025Notice (6)CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:28:14 2025Notice (6)CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:27:51 2025Notice (6)CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:27:49 2025Notice (6)CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
  • Logs

     

    Logs




     
    Current Time: Thu Jul 31 12:54:56 2025
    DescriptionCountLast OccurrenceTargetSource
    [DoS attack] ACK scan SPT:443 DPT:365784Thu Jul 31 12:52:57 202564.121.130.14:3657834.117.13.33:443
    [login] from source 192.168.1.691Thu Jul 31 12:48:41 2025192.168.1.1:80192.168.1.69:57770
    [DHCP IP: 192.168.1.76] to MAC address ce:92:f6:45:98:051Thu Jul 31 12:46:33 2025192.168.1.76:00.0.0.0:0
    [DHCP IP: 192.168.1.235] to MAC address ac:d5:64:21:96:871Thu Jul 31 12:44:31 2025192.168.1.235:00.0.0.0:0
    [DoS attack] ACK scan SPT:5223 DPT:579611Thu Jul 31 12:41:31 202564.121.130.14:5796117.57.144.11:5223
    [DHCP IP: 192.168.1.76] to MAC address ce:92:f6:45:98:0522Thu Jul 31 12:37:32 2025192.168.1.76:00.0.0.0:0
    [DoS attack] ACK scan SPT:443 DPT:359441Thu Jul 31 12:29:18 202564.121.130.14:3594434.117.254.173:443
    [DoS attack] ACK scan SPT:443 DPT:359461Thu Jul 31 12:29:16 202564.121.130.14:3594634.117.254.173:443
    [DoS attack] ACK scan SPT:443 DPT:359361Thu Jul 31 12:29:16 202564.121.130.14:3593634.117.254.173:443
    [DoS attack] ACK scan SPT:443 DPT:359441Thu Jul 31 12:29:15 202564.121.130.14:3594434.117.254.173:443
    [DoS attack] ACK scan SPT:443 DPT:359361Thu Jul 31 12:29:15 202564.121.130.14:3593634.117.254.173:443
    [DHCP IP: 192.168.1.76] to MAC address ce:92:f6:45:98:0529Thu Jul 31 12:29:14 2025192.168.1.76:00.0.0.0:0
    [DHCP IP: 192.168.1.69] to MAC address b4:4b:d6:25:51:f31Thu Jul 31 12:21:22 2025192.168.1.69:00.0.0.0:0
    [DHCP IP: 192.168.1.113] to MAC address 26:94:03:3f:a3:1b1Thu Jul 31 12:21:06 2025192.168.1.113:00.0.0.0:0
    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User

      Ok, those look ok.

      Need the cable connections log page please.

  • I assume you mean this...

    Logs




     
    Current Time: Thu Jul 31 13:00:53 2025
    DescriptionCountLast OccurrenceTargetSource
    [DoS attack] ACK scan SPT:443 DPT:494961Thu Jul 31 12:58:17 202564.121.130.14:4949631.13.66.2:443
    [DoS attack] ACK scan SPT:443 DPT:494594Thu Jul 31 12:56:37 202564.121.130.14:4945931.13.66.10:443
    [DoS attack] ACK scan SPT:443 DPT:365784Thu Jul 31 12:52:57 202564.121.130.14:3657834.117.13.33:443
    [login] from source 192.168.1.691Thu Jul 31 12:48:41 2025192.168.1.1:80192.168.1.69:57770
    [DHCP IP: 192.168.1.76] to MAC address ce:92:f6:45:98:051Thu Jul 31 12:46:33 2025192.168.1.76:00.0.0.0:0
    [DHCP IP: 192.168.1.235] to MAC address ac:d5:64:21:96:871Thu Jul 31 12:44:31 2025192.168.1.235:00.0.0.0:0
    [DoS attack] ACK scan SPT:5223 DPT:579611Thu Jul 31 12:41:31 202564.121.130.14:5796117.57.144.11:5223
    [DHCP IP: 192.168.1.76] to MAC address ce:92:f6:45:98:0522Thu Jul 31 12:37:32 2025192.168.1.76:00.0.0.0:0
    [DoS attack] ACK scan SPT:443 DPT:359441Thu Jul 31 12:29:18 202564.121.130.14:3594434.117.254.173:443
    [DoS attack] ACK scan SPT:443 DPT:359461Thu Jul 31 12:29:16 202564.121.130.14:3594634.117.254.173:443
    [DoS attack] ACK scan SPT:443 DPT:359361Thu Jul 31 12:29:16 202564.121.130.14:3593634.117.254.173:443
    [DoS attack] ACK scan SPT:443 DPT:359441Thu Jul 31 12:29:15 202564.121.130.14:3594434.117.254.173:443
    [DoS attack] ACK scan SPT:443 DPT:359361Thu Jul 31 12:29:15 202564.121.130.14:3593634.117.254.173:443
    [DHCP IP: 192.168.1.76] to MAC address ce:92:f6:45:98:0529Thu Jul 31 12:29:14 2025192.168.1.76:00.0.0.0:0
      • bmpcabin's avatar
        bmpcabin
        Guide

        Cable Diagnostic

        Status: Poor

        Action: 
        [Partial Service]
        If the Partial Service mode does not go away within a few hours (Click the Refresh button after each step):
        1) Make sure the coaxial cable is tightly connected.
        2) Remove any unnecessary splitters.
        3) Replace any required ones.
        4) Contact your service provider for troubleshooting help.

        Internet Access: Good

        Downstream Status: Poor

            Partial Service: Poor
            Cable modem is in partial service mode. Your service provider might be under maintenance. Most of the time it won't affect your traffic and will automatically clear when work is complete.

            Downstream Power Level: Good

            Downstream SNR: Good

        Upstream Status:  Good

            Upstream Power Level: Good


        Current time: Thu Jul 31 17:15:34 2025

        Startup Procedure
        Acquire Downstream Channel: 531 MHz   Locked
        Connectivity State:          OK       Operational
        Boot State:                  OK       Operational
        Security:                   Enabled   BPI+


        Downstream Bonded Channels (Partial Service)
        Channel LockedStatus Modulation ChannelID  Frequency        Power       SNR   Correctables Uncorrectables     
              1     Locked     256 QAM     12     531000000 Hz     -1.6 dBmV     40.6 dB     3     0
              2     Locked     256 QAM      1     321000000 Hz     0.3 dBmV     41.6 dB     0     0
              3     Locked     256 QAM      2     327000000 Hz     0.3 dBmV     41.5 dB     0     0
              4     Locked     256 QAM      3     333000000 Hz     0.3 dBmV     41.4 dB     0     0
              5     Locked     256 QAM      4     339000000 Hz     0.4 dBmV     41.1 dB     0     0
              6     Locked     256 QAM      5     345000000 Hz     0.4 dBmV     41.4 dB     1     0
              7     Locked     256 QAM      6     351000000 Hz     0.3 dBmV     41.1 dB     0     0
              8     Locked     256 QAM      7     357000000 Hz     0.1 dBmV     41.1 dB     0     0
              9     Locked     256 QAM      8     363000000 Hz     0.2 dBmV     40.8 dB     0     0
             10     Locked     256 QAM      9     369000000 Hz     0 dBmV     40.8 dB     0     0
             11     Locked     256 QAM     10     519000000 Hz     -1.5 dBmV     40.8 dB     3     0
             12     Locked     256 QAM     11     525000000 Hz     -1.7 dBmV     40.8 dB     2     0
             13     Locked     256 QAM     13     537000000 Hz     -1.6 dBmV     40.4 dB     3     0
             14     Locked     256 QAM     14     543000000 Hz     -1.8 dBmV     40.9 dB     2     0
             15     Locked     256 QAM     15     549000000 Hz     -1.6 dBmV     41.1 dB     0     0
             16     Locked     256 QAM     16     555000000 Hz     -1.6 dBmV     40.8 dB     2     0
             17     Locked     256 QAM     17     561000000 Hz     -1.5 dBmV     41.1 dB     4     0
             18     Locked     256 QAM     18     567000000 Hz     -2 dBmV     41 dB     5     0
             19     Locked     256 QAM     19     573000000 Hz     -2.2 dBmV     41.1 dB     3     0
             20     Locked     256 QAM     20     579000000 Hz     -1.8 dBmV     41.3 dB     1     0
             21     Not Locked     Unknown      0     0 Hz     0.0     0.0     0     0
             22     Not Locked     Unknown      0     0 Hz     0.0     0.0     0     0
             23     Not Locked     Unknown      0     0 Hz     0.0     0.0     0     0
             24     Not Locked     Unknown      0     0 Hz     0.0     0.0     0     0
             25     Not Locked     Unknown      0     0 Hz     0.0     0.0     0     0
             26     Not Locked     Unknown      0     0 Hz     0.0     0.0     0     0
             27     Not Locked     Unknown      0     0 Hz     0.0     0.0     0     0
             28     Not Locked     Unknown      0     0 Hz     0.0     0.0     0     0
             29     Not Locked     Unknown      0     0 Hz     0.0     0.0     0     0
             30     Not Locked     Unknown      0     0 Hz     0.0     0.0     0     0
             31     Not Locked     Unknown      0     0 Hz     0.0     0.0     0     0
             32     Not Locked     Unknown      0     0 Hz     0.0     0.0     0     0


        Upstream Bonded Channels
        Channel   LockedStatus  ChannelType ChannelID   SymbolRate        Frequency       Power     
              1       Locked       ATDMA      4       5120 Ksym/sec       36800000 Hz       40.5 dBmV
              2       Locked       ATDMA      5       5120 Ksym/sec       30350000 Hz       40.5 dBmV
              3       Locked       ATDMA      6       5120 Ksym/sec       23900000 Hz       40.0 dBmV
              4       Not Locked       Unknown      0       0       0       0.0
              5       Not Locked       Unknown      0       0       0       0.0
              6       Not Locked       Unknown      0       0       0       0.0
              7       Not Locked       Unknown      0       0       0       0.0
              8       Not Locked       Unknown      0       0       0       0.0


        Downstream OFDM Channels
        Channel   LockedStatus  ProfileID  ChannelID    Frequency       Power       SNR/MER    ActiveSubcarrier    Unerror    Correctable   Uncorrectable
              1     Locked     0 ,1 ,2 ,3     159     675000000 Hz     -0.22 dBmV     39.1 dB     166 ~ 3929     4589087678     3285813660     232
              2     Not Locked     0      0     0 Hz     0 dBmV     0 dB     0 ~ 4095     0     0     0


        Upstream OFDMA Channels
        Channel   LockedStatus    ProfileID    ChannelID    Frequency       Power
              1     Locked     3 ,4 ,9 ,10 ,11 ,12 ,13      8     5300000 Hz     38.5 dBmV
              2     Not Locked     0      0     0 Hz     0 dBmV


        Event Log
                 Time               Priority     Description
        Thu Jul 31 17:14:26 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
        Thu Jul 31 17:13:08 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
        Thu Jul 31 17:11:06 2025     Notice     CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
        Thu Jul 31 17:10:41 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
        Thu Jul 31 17:10:18 2025     Notice     CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
        Thu Jul 31 17:09:24 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
        Thu Jul 31 17:09:02 2025     Notice     CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
        Thu Jul 31 17:08:37 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
        Thu Jul 31 17:07:54 2025     Notice     CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
        Thu Jul 31 17:07:05 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
        Thu Jul 31 17:06:13 2025     Notice     CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
        Thu Jul 31 17:05:37 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
        Thu Jul 31 17:05:33 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
        Thu Jul 31 17:05:28 2025     Notice     CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
        Thu Jul 31 17:05:08 2025     Notice     CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
        Thu Jul 31 17:04:45 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
        Thu Jul 31 17:04:43 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
        Thu Jul 31 17:04:06 2025     Notice     CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
        Thu Jul 31 17:02:57 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
        Thu Jul 31 17:02:38 2025     Notice     CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
        Thu Jul 31 17:01:52 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
        Thu Jul 31 17:00:53 2025     Notice     CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
        Thu Jul 31 17:00:28 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
        Thu Jul 31 16:59:19 2025     Notice     CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
        Thu Jul 31 16:58:52 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
        Thu Jul 31 16:58:44 2025     Notice     CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
        Thu Jul 31 16:57:06 2025     Notice     CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
        Thu Jul 31 16:56:25 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
        Thu Jul 31 16:56:07 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
        Thu Jul 31 16:55:42 2025     Notice     CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
        Thu Jul 31 16:54:24 2025     Notice     CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
        Thu Jul 31 16:54:07 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
        Thu Jul 31 16:53:53 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
        Thu Jul 31 16:53:34 2025     Notice     CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
        Thu Jul 31 16:51:46 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
        Thu Jul 31 16:51:25 2025     Notice     CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
        Thu Jul 31 16:50:50 2025     Notice     CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
        Thu Jul 31 16:50:25 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
        Thu Jul 31 16:47:48 2025     Notice     CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;

  • i believe i sent this, but i "saved the cable diagnostic info".  Here it that text.

     

    Cable Diagnostic

    Status: Poor

    Action: 
    [Partial Service]
    If the Partial Service mode does not go away within a few hours (Click the Refresh button after each step):
    1) Make sure the coaxial cable is tightly connected.
    2) Remove any unnecessary splitters.
    3) Replace any required ones.
    4) Contact your service provider for troubleshooting help.

    Internet Access: Good

    Downstream Status: Poor

        Partial Service: Poor
        Cable modem is in partial service mode. Your service provider might be under maintenance. Most of the time it won't affect your traffic and will automatically clear when work is complete.

        Downstream Power Level: Good

        Downstream SNR: Good

    Upstream Status:  Good

        Upstream Power Level: Good


    Current time: Thu Jul 31 17:15:34 2025

    Startup Procedure
    Acquire Downstream Channel: 531 MHz   Locked
    Connectivity State:          OK       Operational
    Boot State:                  OK       Operational
    Security:                   Enabled   BPI+


    Downstream Bonded Channels (Partial Service)
    Channel LockedStatus Modulation ChannelID  Frequency        Power       SNR   Correctables Uncorrectables     
          1     Locked     256 QAM     12     531000000 Hz     -1.6 dBmV     40.6 dB     3     0
          2     Locked     256 QAM      1     321000000 Hz     0.3 dBmV     41.6 dB     0     0
          3     Locked     256 QAM      2     327000000 Hz     0.3 dBmV     41.5 dB     0     0
          4     Locked     256 QAM      3     333000000 Hz     0.3 dBmV     41.4 dB     0     0
          5     Locked     256 QAM      4     339000000 Hz     0.4 dBmV     41.1 dB     0     0
          6     Locked     256 QAM      5     345000000 Hz     0.4 dBmV     41.4 dB     1     0
          7     Locked     256 QAM      6     351000000 Hz     0.3 dBmV     41.1 dB     0     0
          8     Locked     256 QAM      7     357000000 Hz     0.1 dBmV     41.1 dB     0     0
          9     Locked     256 QAM      8     363000000 Hz     0.2 dBmV     40.8 dB     0     0
         10     Locked     256 QAM      9     369000000 Hz     0 dBmV     40.8 dB     0     0
         11     Locked     256 QAM     10     519000000 Hz     -1.5 dBmV     40.8 dB     3     0
         12     Locked     256 QAM     11     525000000 Hz     -1.7 dBmV     40.8 dB     2     0
         13     Locked     256 QAM     13     537000000 Hz     -1.6 dBmV     40.4 dB     3     0
         14     Locked     256 QAM     14     543000000 Hz     -1.8 dBmV     40.9 dB     2     0
         15     Locked     256 QAM     15     549000000 Hz     -1.6 dBmV     41.1 dB     0     0
         16     Locked     256 QAM     16     555000000 Hz     -1.6 dBmV     40.8 dB     2     0
         17     Locked     256 QAM     17     561000000 Hz     -1.5 dBmV     41.1 dB     4     0
         18     Locked     256 QAM     18     567000000 Hz     -2 dBmV     41 dB     5     0
         19     Locked     256 QAM     19     573000000 Hz     -2.2 dBmV     41.1 dB     3     0
         20     Locked     256 QAM     20     579000000 Hz     -1.8 dBmV     41.3 dB     1     0
         21     Not Locked     Unknown      0     0 Hz     0.0     0.0     0     0
         22     Not Locked     Unknown      0     0 Hz     0.0     0.0     0     0
         23     Not Locked     Unknown      0     0 Hz     0.0     0.0     0     0
         24     Not Locked     Unknown      0     0 Hz     0.0     0.0     0     0
         25     Not Locked     Unknown      0     0 Hz     0.0     0.0     0     0
         26     Not Locked     Unknown      0     0 Hz     0.0     0.0     0     0
         27     Not Locked     Unknown      0     0 Hz     0.0     0.0     0     0
         28     Not Locked     Unknown      0     0 Hz     0.0     0.0     0     0
         29     Not Locked     Unknown      0     0 Hz     0.0     0.0     0     0
         30     Not Locked     Unknown      0     0 Hz     0.0     0.0     0     0
         31     Not Locked     Unknown      0     0 Hz     0.0     0.0     0     0
         32     Not Locked     Unknown      0     0 Hz     0.0     0.0     0     0


    Upstream Bonded Channels
    Channel   LockedStatus  ChannelType ChannelID   SymbolRate        Frequency       Power     
          1       Locked       ATDMA      4       5120 Ksym/sec       36800000 Hz       40.5 dBmV
          2       Locked       ATDMA      5       5120 Ksym/sec       30350000 Hz       40.5 dBmV
          3       Locked       ATDMA      6       5120 Ksym/sec       23900000 Hz       40.0 dBmV
          4       Not Locked       Unknown      0       0       0       0.0
          5       Not Locked       Unknown      0       0       0       0.0
          6       Not Locked       Unknown      0       0       0       0.0
          7       Not Locked       Unknown      0       0       0       0.0
          8       Not Locked       Unknown      0       0       0       0.0


    Downstream OFDM Channels
    Channel   LockedStatus  ProfileID  ChannelID    Frequency       Power       SNR/MER    ActiveSubcarrier    Unerror    Correctable   Uncorrectable
          1     Locked     0 ,1 ,2 ,3     159     675000000 Hz     -0.22 dBmV     39.1 dB     166 ~ 3929     4589087678     3285813660     232
          2     Not Locked     0      0     0 Hz     0 dBmV     0 dB     0 ~ 4095     0     0     0


    Upstream OFDMA Channels
    Channel   LockedStatus    ProfileID    ChannelID    Frequency       Power
          1     Locked     3 ,4 ,9 ,10 ,11 ,12 ,13      8     5300000 Hz     38.5 dBmV
          2     Not Locked     0      0     0 Hz     0 dBmV


    Event Log
             Time               Priority     Description
    Thu Jul 31 17:14:26 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 17:13:08 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 17:11:06 2025     Notice     CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 17:10:41 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 17:10:18 2025     Notice     CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 17:09:24 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 17:09:02 2025     Notice     CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 17:08:37 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 17:07:54 2025     Notice     CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 17:07:05 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 17:06:13 2025     Notice     CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 17:05:37 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 17:05:33 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 17:05:28 2025     Notice     CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 17:05:08 2025     Notice     CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 17:04:45 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 17:04:43 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 17:04:06 2025     Notice     CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 17:02:57 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 17:02:38 2025     Notice     CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 17:01:52 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 17:00:53 2025     Notice     CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 17:00:28 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:59:19 2025     Notice     CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:58:52 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:58:44 2025     Notice     CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:57:06 2025     Notice     CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:56:25 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:56:07 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:55:42 2025     Notice     CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:54:24 2025     Notice     CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:54:07 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:53:53 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:53:34 2025     Notice     CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:51:46 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:51:25 2025     Notice     CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:50:50 2025     Notice     CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:50:25 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:47:48 2025     Notice     CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;

  • Cable Diagnostic

    Status: Poor

    Action: 
    [Partial Service]
    If the Partial Service mode does not go away within a few hours (Click the Refresh button after each step):
    1) Make sure the coaxial cable is tightly connected.
    2) Remove any unnecessary splitters.
    3) Replace any required ones.
    4) Contact your service provider for troubleshooting help.

    Internet Access: Good

    Downstream Status: Poor

        Partial Service: Poor
        Cable modem is in partial service mode. Your service provider might be under maintenance. Most of the time it won't affect your traffic and will automatically clear when work is complete.

        Downstream Power Level: Good

        Downstream SNR: Good

    Upstream Status:  Good

        Upstream Power Level: Good


    Current time: Thu Jul 31 17:15:34 2025

    Startup Procedure
    Acquire Downstream Channel: 531 MHz   Locked
    Connectivity State:          OK       Operational
    Boot State:                  OK       Operational
    Security:                   Enabled   BPI+


    Downstream Bonded Channels (Partial Service)
    Channel LockedStatus Modulation ChannelID  Frequency        Power       SNR   Correctables Uncorrectables     
          1     Locked     256 QAM     12     531000000 Hz     -1.6 dBmV     40.6 dB     3     0
          2     Locked     256 QAM      1     321000000 Hz     0.3 dBmV     41.6 dB     0     0
          3     Locked     256 QAM      2     327000000 Hz     0.3 dBmV     41.5 dB     0     0
          4     Locked     256 QAM      3     333000000 Hz     0.3 dBmV     41.4 dB     0     0
          5     Locked     256 QAM      4     339000000 Hz     0.4 dBmV     41.1 dB     0     0
          6     Locked     256 QAM      5     345000000 Hz     0.4 dBmV     41.4 dB     1     0
          7     Locked     256 QAM      6     351000000 Hz     0.3 dBmV     41.1 dB     0     0
          8     Locked     256 QAM      7     357000000 Hz     0.1 dBmV     41.1 dB     0     0
          9     Locked     256 QAM      8     363000000 Hz     0.2 dBmV     40.8 dB     0     0
         10     Locked     256 QAM      9     369000000 Hz     0 dBmV     40.8 dB     0     0
         11     Locked     256 QAM     10     519000000 Hz     -1.5 dBmV     40.8 dB     3     0
         12     Locked     256 QAM     11     525000000 Hz     -1.7 dBmV     40.8 dB     2     0
         13     Locked     256 QAM     13     537000000 Hz     -1.6 dBmV     40.4 dB     3     0
         14     Locked     256 QAM     14     543000000 Hz     -1.8 dBmV     40.9 dB     2     0
         15     Locked     256 QAM     15     549000000 Hz     -1.6 dBmV     41.1 dB     0     0
         16     Locked     256 QAM     16     555000000 Hz     -1.6 dBmV     40.8 dB     2     0
         17     Locked     256 QAM     17     561000000 Hz     -1.5 dBmV     41.1 dB     4     0
         18     Locked     256 QAM     18     567000000 Hz     -2 dBmV     41 dB     5     0
         19     Locked     256 QAM     19     573000000 Hz     -2.2 dBmV     41.1 dB     3     0
         20     Locked     256 QAM     20     579000000 Hz     -1.8 dBmV     41.3 dB     1     0
         21     Not Locked     Unknown      0     0 Hz     0.0     0.0     0     0
         22     Not Locked     Unknown      0     0 Hz     0.0     0.0     0     0
         23     Not Locked     Unknown      0     0 Hz     0.0     0.0     0     0
         24     Not Locked     Unknown      0     0 Hz     0.0     0.0     0     0
         25     Not Locked     Unknown      0     0 Hz     0.0     0.0     0     0
         26     Not Locked     Unknown      0     0 Hz     0.0     0.0     0     0
         27     Not Locked     Unknown      0     0 Hz     0.0     0.0     0     0
         28     Not Locked     Unknown      0     0 Hz     0.0     0.0     0     0
         29     Not Locked     Unknown      0     0 Hz     0.0     0.0     0     0
         30     Not Locked     Unknown      0     0 Hz     0.0     0.0     0     0
         31     Not Locked     Unknown      0     0 Hz     0.0     0.0     0     0
         32     Not Locked     Unknown      0     0 Hz     0.0     0.0     0     0


    Upstream Bonded Channels
    Channel   LockedStatus  ChannelType ChannelID   SymbolRate        Frequency       Power     
          1       Locked       ATDMA      4       5120 Ksym/sec       36800000 Hz       40.5 dBmV
          2       Locked       ATDMA      5       5120 Ksym/sec       30350000 Hz       40.5 dBmV
          3       Locked       ATDMA      6       5120 Ksym/sec       23900000 Hz       40.0 dBmV
          4       Not Locked       Unknown      0       0       0       0.0
          5       Not Locked       Unknown      0       0       0       0.0
          6       Not Locked       Unknown      0       0       0       0.0
          7       Not Locked       Unknown      0       0       0       0.0
          8       Not Locked       Unknown      0       0       0       0.0


    Downstream OFDM Channels
    Channel   LockedStatus  ProfileID  ChannelID    Frequency       Power       SNR/MER    ActiveSubcarrier    Unerror    Correctable   Uncorrectable
          1     Locked     0 ,1 ,2 ,3     159     675000000 Hz     -0.22 dBmV     39.1 dB     166 ~ 3929     4589087678     3285813660     232
          2     Not Locked     0      0     0 Hz     0 dBmV     0 dB     0 ~ 4095     0     0     0


    Upstream OFDMA Channels
    Channel   LockedStatus    ProfileID    ChannelID    Frequency       Power
          1     Locked     3 ,4 ,9 ,10 ,11 ,12 ,13      8     5300000 Hz     38.5 dBmV
          2     Not Locked     0      0     0 Hz     0 dBmV


    Event Log
             Time               Priority     Description
    Thu Jul 31 17:14:26 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 17:13:08 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 17:11:06 2025     Notice     CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 17:10:41 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 17:10:18 2025     Notice     CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 17:09:24 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 17:09:02 2025     Notice     CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 17:08:37 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 17:07:54 2025     Notice     CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 17:07:05 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 17:06:13 2025     Notice     CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 17:05:37 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 17:05:33 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 17:05:28 2025     Notice     CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 17:05:08 2025     Notice     CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 17:04:45 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 17:04:43 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 17:04:06 2025     Notice     CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 17:02:57 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 17:02:38 2025     Notice     CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 17:01:52 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 17:00:53 2025     Notice     CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 17:00:28 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:59:19 2025     Notice     CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:58:52 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:58:44 2025     Notice     CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:57:06 2025     Notice     CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:56:25 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:56:07 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:55:42 2025     Notice     CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:54:24 2025     Notice     CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:54:07 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:53:53 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:53:34 2025     Notice     CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:51:46 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:51:25 2025     Notice     CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:50:50 2025     Notice     CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:50:25 2025     Notice     CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;
    Thu Jul 31 16:47:48 2025     Notice     CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1 2.;CM-MAC=34:98:b5:d1:7e:d9;CMTS-MAC=2c:0b:e9:14:dd:5b;CM-QOS=1.1;CM-VER=3.1;

  • i keep replying to you but i can't see the reply on the thread.  i'll try again.