CAX80 show's NOW Only Power LED on

Hello all, I have a CAX80 that has only the power LED light on. Resets do not work and unable to access the unit at all to attempt a firmware load. Suspect hardware issue. Netgear will not allow me to send it in for repair since out of warranty period.

There is nothing wrong with my internet provider (XFINITY), because I ended up renting their equipment plug in and all worked

Is there any way to have the hardware repair?

Thanks

Hardware

FURRYe38
Jul 12, 2022
Just wondering. If you disconnect the modem from the ISP coax line and pull the power adapter from the wall out let for 1 minute then plug back in with out connecting the modem to the ISP coax line, does the modem front LEDs change behavior at all?

8 Replies

FURRYe38
Guru - Experienced User
Jul 11, 2022
https://community.netgear.com/t5/Cable-Modems-Routers/NOTICE-Users-with-sudden-non-functioning-CAX80-modems/td-p/2234550/jump-to/first-unread-message
- LucianD
  Tutor
  Jul 11, 2022
  Thanks for reply, but is there a solution to this issue?
  - plemans
    Guru - Experienced User
    Jul 11, 2022
    LucianD If you read in the link, you're supposed to send your info via private message to one of the mod's listed. They might be able to help since you're out of your warranty period.

Forum Discussion

CAX80 show's NOW Only Power LED on