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Forum Discussion
CAX80 wifi occasionally hangs
I have had a CAX80 for several years, generally very good. Perhaps once a month the wifi stops working. The RJ45 connections still work fine. I power cycle the CAX80 and all works again for about another month. Any ideas? I am considering adding a 120V timer to power-cycle the device once a week.
3 Replies
What Firmware version is currently loaded?
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz
How many devices in total are connected the the CAX80?
Any Wifi Neighbors near by? If so, how many?
Be sure to disable any MAC Address randomizers on phones and pads while at home:
NETGEAR Mobile Applications and Android/Apple/Windows Devices FAQ | NETGEAR Communities
I had mine online for months, though mostly in modem mode.
I keep a cooling fan under my modem at all times.
It is really difficult to diagnose a problem that occurs so seldom. Even remembering, "what was going on???" at the times that WiFi failed is almost impossible.
Did you know that the CAX80 User Manual describes a method to schedule turning the WiFi on/off by schedule. (page 56)
https://www.downloads.netgear.com/files/GDC/CAX80/CAX80_UM_EN.pdfUsing an inexpensive Smart Plug to power cycle the CAX80 on a schedule sounds simple enough, except......
When my WiFi goes down, all sorts of devices complain.
Next time it goes down, a few things to try.
- log into it with a wired device. Check the logs/event logs. See if there's anything it shows
- Check if its both 2.4ghz and 5ghz or just one of them.
- If its both, try changing a channel to see if it fixes it.
