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buckZor's avatar
buckZor
Guide
Feb 15, 2017

CM1000 - BendBroadband (Bend, Oregon)

Just a pre-purchase question, has anyone had success with the CM1000 Cable Modem in Bend, Oregon?  BendBroadband is our provider, they are owned by TDS parent company.  I called support and was assured it would work, but .. I see many posts in the forum of people struggling and I'd rather avoid the hassle.  Interested in the future-proofing provided by the CM1000 obviously.

 

Side note: Model list still doesn't have CM1000 as an option. 

12 Replies

  • vkdelta's avatar
    vkdelta
    NETGEAR Employee Retired

    I would check with the ISP first instead of vendor support. If ISP says it can work, there is a good likelihood. 

    we dont generally certify with BendBroadband and we have heard about any certification program with them. 

    do you have certified modems link from Bend's Website? 

    • buckZor's avatar
      buckZor
      Guide

      I have contacted my provider and they simply state that they support all DOCSIS 3.0 modems and give no brand/model recommendations.  They do say that if there are problems getting the modem to work on their system that they would have to defer me to the vendor for support.

       

      I've ordered the modem, it will be at my home tomorrow.

      • vkdelta's avatar
        vkdelta
        NETGEAR Employee Retired

        let us know how it works. You will most likely face problem with upgrading FW if they dont want to upgrade your device. 

        Let us know what happens. 

  • Wanted to follow-up. I've received my CM1000 from Amazon and have installed it. I did have to call Bend Broadband for their assistance provisioning and re-associating my Static IP (reserved address) to work with the new modem. I am noticing very nice latency results so far to the first hop BendBroadband router. 16 channels are bonding down (I used to have 4 with my old Arris WBM760A) and 2 channels bonded up.

    Attached are screenshots of my "Cable Connection" details, does this look good to those of you who understand these values?

    cm1000_startup.png

    cm1000_downstream.png

    cm1000_upstream.png

    cm1000_OFDM.png

    • vkdelta's avatar
      vkdelta
      NETGEAR Employee Retired

      both DS and US values look good.

      glad latency is good.

       

      if you have contacts as BendBroadband, you can share with us and we can provide them new FW. 

      • buckZor's avatar
        buckZor
        Guide

        Do you recommend we do that, or if it is working fine should I just let it be on the v2.01.14?