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Forum Discussion
CM1200 setup issue
I connected and powered up my CM1200 modem, then activated it with my ISP (Xfinity). I use a Mac so no ethernet cable to connect to the modem with. I tried to connect directly to the modem using the direct connect address. I can't connect to the modem. I therefore don't know if my setup is complete. My ISP shows the modem as active and their health check indicates it's all good. I have my Nighthawk'AX6 AX5400 WiFi router connected to the modem, but the on-line LED is red and my WiFi won't work.
Didn't find anything helpful on Netgear site to connect to the modem directly (wirelessly).
8 Replies
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.I have turned off modem and router, unplugged everything, then powered on modem and waited until it fully reboots to ppint of Online LED solid. Then I plugged in cable to router and powered it on. When it completes its startup the Online LED is Red.
I'm suppose to be able to connect to the modem using a direct access IP address. But it tells me to connect a computer to the router wirelessly. I can't seem to do that and I'm using a Mac so no ethernet port.
Can you find a USB to ethernet adapter? Usually cheap to find online.
