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Forum Discussion
DannyS22
Feb 23, 2023Guide
Costco CAX30 Router
I got an email stating that my CAX30 router might have a problem connecting to the internet. I checked and had my traffic meter already cleared. I'm guessing that with that, I'm good. I have not had any problems connecting to my ISP.
Thanks for the help.
Danny
Correct.
47 Replies
- plemansGuru - Experienced User
Then you should be good and I wouldn't worry about it.
- DannyS22Guide
This is going to sound dumb but, I seemed to have lost my 5Mzh Wifi. I've lost it on my Android phone and my AC1200 USB 3.0. I see and can connect to my 5Mzh guest connection, but the regular 5Mzh doesn't show up. I've had absolutely no issues from date of purchase to the last week.
Ideas????
Thanks for the help.
Danny
- plemansGuru - Experienced User
did you try a factory reset?
Or try downgrading the firmware on the router?
- FURRYe38Guru - Experienced User
What Firmware version is currently loaded?
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router- DannyS22Guide
It shows 1.4.12.2 I thought there was supposed to be a beta version of an improved firmware to correct the problems with the 5g operation. I have t keep powering off in order for me to run 1 game on my tablet to run. Some of the apps on my Android phone take a LOT of time to load. My dload speeds are great on my different devices. See next message
- DannyS22Guide
I have the 2.4 wireless channel set at AUTO, the 5G channel is set 153. These were recommended some time ago when I was having problems.
Danny