NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
D7000 2.4hz channel is not working
7 Replies
You've posted a question (badly) about a DSL modem+router in a forum
intended for "Cable Modems & Routers", and included approximately no
useful information in it. "not working" is not a useful problem
description. It does not say what you did. It does not say what
happened when you did it. As usual, showing actual actions with their
actual results (error messages, LED indicators, ...) can be more helpful
than vague descriptions or interpretations.
Firmware version?
To begin, visit http://netgear.com/support , put in your model
number, and look for Documentation. Get the User Manual. Read.- Such a lovely tech nerd aren't we?
Manual read. Did that before posting here.
What was I doing? Using chromecast and connecting with my phone.
Tried every other device in the house to connect to the 2.4 channel.
Lights that would suggest error, none.
Error messages only from other devices saying cannot connect.
Just as vague only more words.
Guessing my option is return faulty device as forum just as useful as non existent phone service> Manual read. Did that before posting here.
Wasn't obvious.
> Lights that would suggest error, none.
I'm glad that you're satisfied, but that doesn't tell me much about
the actual states of the LED indicators on your router. The "2.4 GHz
WiFi", "5 GHz WiFi", and "WiFi On/Off button with WiFi LED" LEDs would
be particularly interesting.
> Just as vague only more words.
Yup. Which is why some accurate, specific details would be more
helpful.
> Firmware version?
Still wondering.
> Tried every other device in the house to connect to the 2.4 channel.
What, exactly, happens when you try? Does that network SSID appear
in the lists of available networks on these devices? Does the 5GHz
radio work any better?
> Guessing my option is return faulty device as forum just as useful as
> non existent phone service
"Life is like a sewer... what you get out of it depends on what you
put into it."
- Such a lovely tech nerd aren't we?
Manual read. Did that before posting here.