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Forum Discussion
Daily modem errors in log losing connection
Modem needs reset almost daily, or more, to restore ISP connectivity. ISP says good signal on their end, but I'm not so sure. The log is very sketchy and I'm not sure what I'm looking at. Thoughts?
4 Replies
do you also have the cable connections page?
you use the cable connections and the logs to check signal
- Cable connections now attached.
I am seeing T3 timeouts in the logs this is typically a issue with your ISP connection you may want them to send a tech out to check your lines. Also does you modem have a cable splitter on it where the cable line comes out of the wall and splits between your modem and a cable box? If so you could try to remove that splitter and connect the modem direct to the wall.
DarrenM
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
jaross913 wrote:
Modem needs reset almost daily, or more, to restore ISP connectivity. ISP says good signal on their end, but I'm not so sure. The log is very sketchy and I'm not sure what I'm looking at. Thoughts?
