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Forum Discussion
CJinVA
Jul 18, 2019Guide
Does it matter if my modem/router US and DS lights are flashing?
I have a Netgear c7000v2 modem/router. Cox, Northern Virginia is the provider/ISP. Normally, the internet light is on and the upstream and downstream lights are steady green. The last couple of days, there seemed to be some signal problems from the Internet service provider. When (intermittently) working, the internet light would be on, the downstream light would be steady on, and the upstream light would be steady amber. I think the amber light was because only one US channel was locked (out of 8), with power at about 54-57 (too high). Then, yesterday afternoon, the signal problems stopped and the internet light has stayed on. But now, the US and DS lights are flipping back and forth flashing green. One goes off at the same time one goes on, flipping constantly. My understanding is that when they are steady green, they have found a channel and when they are blinking, they are searching for a channel. Since the internet seems to be working fine, is there anything to worry about with the US and DS lights constantly flipping back and forth/flashing, as opposed to the past when they were steady green? Speedtest shows the same speeds now as in the past. Thanks.
3 Replies
- FURRYe38Guru - Experienced User
Check the user manual for LED behaviors.
Have the ISP check signal line quality up to the modem.
Be sure that there are not coax line splitters between the modem and ISP service box.
- CJinVAGuide
I had Cox refresh the modem and now I am back to a solid green internet connection, a solid green downstream connection (177 on speedtest), and a solid amber upstream connection (10.5 on Speedtest). I have only one upstream channel locked and the speed is 57dBmv, which I have read is too much power for any other channels to lock. I think this is a ISP/Cox signal problem, but anyone have any ideas?
- FURRYe38Guru - Experienced User
The ISP tech should know the recommended levels.