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Venky1's avatar
Venky1
Follower
Dec 14, 2025

Every month I have to reconfigure the CAX80

Mine is different; every month, the CAX80 internet connection must stop, and then will require a password change.  I have been having the same problem for 4 months. Every month I have to reconfigure the CAX80. This month is twice. I am tired. Is frustrating. I have called and spoken with their customer support/ technician unit  4 times, and I still have the same problem every month. The problem is that it has been more than four months since I purchased this CAX80, so I can't return or replace it.

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User

    I've got a CAX and never had that issue. 

    1. what firmware are you on?
    2. why does it require a change? 
    3. Have you tried reinstalling the firmware, doing a full factory reset (push and hold reset for 15 seconds while powered on), and then a reinstall? maybe something is corrupt in the firmware causing it to need the change.