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Forum Discussion
False advertising
I purchased a brand new c7000 for $170 through amazon. Upon recieving the NEW router and modem, when attempting to register the device, it was already registered under another use! They had to verify...
One problem with Netgear's registration process is that anybody can randomly type and mistype serial numbers, for example to gain free support access beyond of the 90 days free. There is no checksum or the like in the serial number.
Another interesting point: Considering Netgear does not publish telephone support numbers, I wonder where the gmangi called to.
Excellent and comprehensive reply michaelkenward !
They had transferred me to tech support after they had registered the device to my account at least, but then they couldn’t help me get past the pre programmed security questions