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Forum Discussion
Get 1 gb speed from Netgear C700 AC1900
I have a Nighthawk C700 AC1900 which says that it supports up to 960 MBPS yet Comcast is telling me that it can't get anywhere near that. I called Netgear customer service and they stated that it most definitely can get that speed but some configuration might be necessary to change it? Since I'm past the 90 days of free support they wouldn't he me unless I paid for it. Any help/input on what I would need to do here? Thanks in advance
27 Replies
First, I assume that you mean C7000.
Second, that is a cable modem.
By the way, you have posted your message in the section of this community given over to Nighthawk WiFi Routers. Your devices is a cable modem. You might get better replies, and find other answers, over in the appropriate section:
Cable Modems, Routers and DSL Modems - NETGEAR Communities
Then there is the 960 Mbps bit. Is that wired? Wifi? What do you get?
- Yes C7000 is what I meant. I'm getting 245 mbps on wifi. I have not checked it hard wired yet.
Hardwired speed is good to know and compare.
WIreless, if different, need to know some info, like device and network adapter, which band, and if a dual band device, are both bands the same speed?
While the any 24x8 device is capable of around ~960 Mbps PHY rate (approx 40 Mbps per channel times 24 channels), Comcast is *NOT* deploying 1 Gbps services on 24x8 modem.
Comcast is requiring all the customers to have Minimum of DOCSIS 3.1 devices for gigabit service.
Whenever you purchase a modem, you need to check compatability with your service plan on xfinity's website or call them.
https://mydeviceinfo.xfinity.com/
edit; Add *NOT*
vkdelta wrote:
While the any 24x8 device is capable of around ~960 Mbps PHY rate (approx 40 Mbps per channel times 24 channels), Comcast is *NOT* deploying 1 Gbps services on 24x8 modem.
Comcast is requiring all the customers to have Minimum of DOCSIS 3.1 devices for gigabit service.
Whenever you purchase a modem, you need to check compatability with your service plan on xfinity's website or call them.
https://mydeviceinfo.xfinity.com/
edit; Add *NOT*
Might want to check Netgear Product page then, see https://www.netgear.com/home/products/networking/cable-modems-routers/C7000.aspx
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- One of the best cable modem routers for XFINITY® from Comcast Blast/Extreme plans or Spectrum
- 24x8 Channel Bonding enables up to 960 Mbps‡ download speeds
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- When I clicked on the link that you shared, the Netgear modem that I have popped up?
