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Forum Discussion
hootie119
Jun 24, 2026Aspirant
Help to install Nighthawk ax6 router modem
I have a new Nighthawk AX6 WiFi router modem model cax30. I am having great difficulty getting it up and running. I need help
I discovered all I had to do was contact my ISP Xfinity. It took two or three minutes and I finally had the Internet back. I am very pleased with Nighthawk Router/Modem.
Thanks everyone for your helpful comments.
5 Replies
- hootie119Aspirant
I discovered all I had to do was contact my ISP Xfinity. It took two or three minutes and I finally had the Internet back. I am very pleased with Nighthawk Router/Modem.
Thanks everyone for your helpful comments.
- FURRYe38Guru - Experienced User
Glad you got it working. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
Enjoy. 📡
- plemansGuru - Experienced User
I'd agree with FURRYe38​ Contact the ISP. Some modem/router combo devices go into a boot loop when they don't detect a connection from the ISP.
- FURRYe38Guru - Experienced User
What difficulties are you running into?
Set up with a wired PC and web browser:
https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
Be sure to disable any MAC Address randomizers on phones and pads while at home:
NETGEAR Mobile Applications and Android/Apple/Windows Devices FAQ | NETGEAR Communities
Which ISP are you connecting it with?
Be sure to contact the ISP first to have them get the modem portion of the unit associated with there services first.
hootie119 wrote:
I have a new Nighthawk AX6 WiFi router modem model cax30. I am having great difficulty getting it up and running. I need help
- CrimpOnGuru - Experienced User
Netgear provides 90 days of 'complimentary support' with a purchase. Most of us came to the Community Forum because our 90 days expired and we were not enthusiastic about PAYING Netgear to have someone talk to us.
What does Netgear support say?