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Forum Discussion
Hissing sound
My router was silent for 6 months but now has a hissing sound with wi-fi.
(It also drops the ISP, but that is probably a separate issue)
Google reveals: "...when you have a 'hissing' it's usually a capacitor leaking inside the unit".
Regardless, my router is past the Amazon return deadline. Might an RMA be possible?
11 Replies
This happen if you turn OFF the wifi radios?
Turning off the radios did eliminate the sound.
It also made it couldn't use wifi and had to reset my system. (I assumed my info would be saved and I could easily revert back to radios "on".
The wifi radios should be disabled or re-enabled by the front button press.
Id open a support ticket and see what NG can do for this...
I give up on Netgear. What a time-suck this has been.
And I'm out $350 on a 8 month old unit.
Customer Service did what I wrote below.
Thanks to those in the community who offered help.
I did everything I should, but still lost.
Moving on.
I'll ask about getting a review on this for you.
In mean time, do you have a different modem or a spare router on hand? You can continue to use the modem portion of the C7800 with the wifi disabled and connect up a different wifi router system. Couple of options would be to use the modem in router mode with the radios disabled and conenct up a different wifi router in AP mode to provide wifi signals or configure the modem for modem only mode and connect up a external wifi router to the modem and run this configuration.
Hopefully someone from NG can figure something out for you.
Thank you for trying to forward this along.
btw: the last person (Chris...n_R) ghosted me.
Was receptive, then disabled his private messaging.
