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Forum Discussion
Duggs
Jun 25, 2018Tutor
I can't connect iOS to Brother printer
Hi all, I’m desperately trying to connect my iOS device to my Brother MFC-J625W printer. There is already a Windows laptop connected with a USB cable and by wifi to the printer and a C7000 Night...
IrvSp
Jun 25, 2018Master
Check this THREAD, last message. Suspect the Brother is holding old network information and thinks it is still on that network. Try the last message solution.
- michaelkenwardJun 25, 2018Guru - Experienced User
... and look for the app, or whatever Macs have, that manages the printer's connection to the wifi.
That is what I did to fix a neighbour's HP printer.
In essence, the issue has nothing to do with your router. It is up to the printer to behave itself and to connect to the wifi.
- DuggsJun 26, 2018TutorC7000 Nighthawk AC1900 Wifi Cable Modem Router
Hello Michaelkenward,
I downloaded Brother iprint and scan.
It detects the printer but gives me the weird error message I described.
Is there a better app?
I appreciate your help... so frustrated!
Best, Duggs
- DuggsJun 26, 2018TutorModel: C7000 Nighthawk AC1900 Wifi Cable Modem Router
IrvSp, thank you so much for replying.
I'm a little confused because the printer is still on the same network. I'm just trying to use iOS on it.
The Windows laptop has been on the network and I'm on the wifi right now.
Are you suggesting I just reprogram the same network settings?
Thank you for clarifying.
Best, Duggs- IrvSpJun 26, 2018Master
Duggs wrote:
Model: C7000 Nighthawk AC1900 Wifi Cable Modem Router
IrvSp, thank you so much for replying.
Are you suggesting I just reprogram the same network settings?Not on the router. On the Printer. It might be holding some information from the prior router. Same for the iOS device. Have that FORGET the network and re-attach it. One of those is not set correctly most likely. From the referenced thread, "I just reset the network option on brother printer and again setup the wlan connection" so try the printer wireless reset first, it may be all you need to do.
- schumakuJun 26, 2018Guru - Experienced User
The Brother MFC has an own Web UI. For a simple test, can you access it using the MFC assigned IP address from the Windows system (Edge, IE, Chrome, ....) Web browser as well as from iOS (Safari)?