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Forum Discussion
Duggs
Jun 25, 2018Tutor
I can't connect iOS to Brother printer
Hi all, I’m desperately trying to connect my iOS device to my Brother MFC-J625W printer. There is already a Windows laptop connected with a USB cable and by wifi to the printer and a C7000 Night...
IrvSp
Jun 25, 2018Master
Check this THREAD, last message. Suspect the Brother is holding old network information and thinks it is still on that network. Try the last message solution.
Duggs
Jun 26, 2018Tutor
Model: C7000 Nighthawk AC1900 Wifi Cable Modem Router
IrvSp, thank you so much for replying.
I'm a little confused because the printer is still on the same network. I'm just trying to use iOS on it.
The Windows laptop has been on the network and I'm on the wifi right now.
Are you suggesting I just reprogram the same network settings?
Thank you for clarifying.
Best, Duggs
IrvSp, thank you so much for replying.
I'm a little confused because the printer is still on the same network. I'm just trying to use iOS on it.
The Windows laptop has been on the network and I'm on the wifi right now.
Are you suggesting I just reprogram the same network settings?
Thank you for clarifying.
Best, Duggs
- IrvSpJun 26, 2018Master
Duggs wrote:
Model: C7000 Nighthawk AC1900 Wifi Cable Modem Router
IrvSp, thank you so much for replying.
Are you suggesting I just reprogram the same network settings?Not on the router. On the Printer. It might be holding some information from the prior router. Same for the iOS device. Have that FORGET the network and re-attach it. One of those is not set correctly most likely. From the referenced thread, "I just reset the network option on brother printer and again setup the wlan connection" so try the printer wireless reset first, it may be all you need to do.
- schumakuJun 26, 2018Guru - Experienced User
The Brother MFC has an own Web UI. For a simple test, can you access it using the MFC assigned IP address from the Windows system (Edge, IE, Chrome, ....) Web browser as well as from iOS (Safari)?
- DuggsJun 28, 2018TutorC7000 Nighthawk AC1900 Wifi Cable Modem Router
Thank you for your explanation.
Also trying this now.
Fingers crossed!
Duggs
- DuggsJun 28, 2018TutorC7000 Nighthawk AC1900 Wifi Cable Modem Router
Thank you for your reply and patience!
I'm going to give it a go! - DuggsJun 28, 2018TutorIrvSp wrote:
Not on the router. On the Printer. It might be holding some information from the prior router. Same for the iOS device. Have that FORGET the network and re-attach it. One of those is not set correctly most likely. From the referenced thread, "I just reset the network option on brother printer and again setup the wlan connection" so try the printer wireless reset first, it may be all you need to do.
Okay, I did this manually and now I can print through the app, but it's awkward.
I can't access the ISP or Web Management UI and nothing appears on my Wi-fi even though it's on the network.
Any suggestions?
Thanks, Duggs- IrvSpJun 28, 2018Master
Duggs wrote:
Okay, I did this manually and now I can print through the app, but it's awkward.
I can't access the ISP or Web Management UI and nothing appears on my Wi-fi even though it's on the network.
Any suggestions?
Thanks, DuggsSorry, I'm confused here? Didn't you want to print through the app? Or did you mean on an iOS device in general? What app are we talking about by the way?
Now you've brought up a new problem it seems?
What are you doing to trying to access the 'ISP'? I don't even have a clue what this is? Do you mean your ISP's web page (Spectrum, Comcast, AT&T, etc.)?
Web Management, I assume you mean the Browser Genie app?
What is the IP Address of the 'device'? If on iOS should find that in settings.
What does 'nothing appers' mean?
How about detailing what you are doing and what commands or URL's you are using and explain what you see or take screenshots and post.