NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Kakashi2000's avatar
Jun 04, 2016

make a new smart remote to allow provider enter to your modem

i have c7000 and i try to give them access and they cant enter  event if i put the remote manament 

 

 

make a new remote that allow the provider enter  if you whant 

 

i dont trust provider because they can enter and change thing with out permision or reset your modem or put you modem in trobleshooting so you can have problems 

 

that happen to me alot time ago when i have the modem of they  they do that sometimes and evething was fine 

 

that the reason i like netgear  because the security remote is so stritc  not event them can enter or modifie something 

 

 

just put a new botton  when you need help activate the remote and allow them to help you and be secure and encripted 

 

make  fimware detection so they can see what fimware version if running your modem and if they can update it 

 

and prevent modem fimware corrups or have errors or uncompavility 

 

just helping 

1 Reply

  • If someone can't access your C7000 even when remote management is enabled, then a "smart" remote isn't going to help.

     

    DOCSIS-compliant modems can already be upgraded by the ISP automatically.