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Mozes911's avatar
Mozes911
Aspirant
Mar 27, 2017

Netgear C6300 wifi will not enable

I plugged everything in let everything lead up and called my internet provider to get access to internet. Once everything was arranged and a couple resets from the provider the wifi will not activate ..... if I do a master reset wifi lights turn on and flash but then soon disable and the lights then load everything else but wifi..... I have to hard wire connect through the Ethernet cable in order to use the internet..... any ideas???

6 Replies

  • I also cannot got to the netgear router sights while hardwored in either
  • I did not get any options to select during install nothing popped up.
  • When I connected the modem everything worked but my homepage did not load the internet page said to call twc (internet company) to switch my MAC address so they could authorize it. After that all the wifi lights went off and haven't worked since. When I master reset the wifi lights load up and turn on then they slowly turn off
    • michaelkenward's avatar
      michaelkenward
      Guru - Experienced User

      Mozes911 wrote:
      ...the internet page said to call twc (internet company) to switch my MAC address so they could authorize it.



      Did you do that?

       

      Page 14 of the manual explains this. It also has this link:

       

      https://elb02.activatemymodem.com/authentication

       

      and a phone number: 1-800-892-2253

      You need to sort out two things, first the Internet connection and then the wifi.

       

      Once you have got an Internet connection you can start worrying about the wifi.