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Forum Discussion
Netgear CM1000
I bought the CM1000 off eBay and It seems to be dead.
The modem is constantly blinking power (green), downstream(amber), upstream(amber), internet(amber), and solid amber network.
Is this dead modem? or does it need to be plugged into the cable for extended time for ISP firmware update?
thank you.
15 Replies
Have you tried to hold the reset button for 10+ seconds?
DarrenM
Did you ever get this resolved? I have exactly the same issue.
After chatting with a Netgear CSR, and reading a few forum posts.
I've concluded that the modem has corrupted firmware, thus cannot be repaired without a special device.
Hi Kylaris,
The FW is not corrupted based on the LED pattern you stated. The devide is not activated to your cable internet service provider.
Have you tried calling your service provider and provide the Cable modem model number, Serial number and MAC address?
https://kb.netgear.com/22715/How-do-I-connect-my-NETGEAR-Cable-Modem
