I have a server set at 192.168.0.100 for port 80 but the port forward is not working. I turned off the Media Server for the USB ReadyShare.If type my IP address it simply takes me to the router login. Outside port check says: Connection Refused.Here are some screenshots.http://i.imgur.com/RirqOoy.pnghttp://i.imgur.com/D431Hcg.png

This is by far the most frustrating modem/router I've ever owned. It not only has a strangely and frustratingly slow interface, it just doesn't work. I've set up DMZ on three different routers with no problem. This one doesn't seem to like DMZ or port forwarding. I don't get it.

Hi I have all these problems with my new C6300 All worked fine on my old linksys router. Interface terribly slow.Port forwarding not working properly for port 80. Internally direct to the server on HTTP, FTP, and RDP all work fine.From external or public IP the poert forward does not work for FTP RDP or HTTP RDP just plain does not respondHTTP always goes to the router admin (with or without remote management enables)FTP when trying to port forward give an error saying the poer is in use elsewhere. BUT NOWHERE can I find the confict on any of the router setup pages. Spent 2 hours with 1st level support with him loged into my computer before I had to ask if we could escalate to the next level of support. He agreed. But I had to wait all day to talk to them I spent another 2 hours with 2nd level support logged in with team viewer. He finally said it was a bug in the C6300 and woukld escalate it to engineering. Finding this post indicates to me that netgear has known about the problem and is in no hurry to fix this. Thos router is critical to my home biziness and really needs to work as a REAL router. Any Ideas, anyone know if a fix is close, if not another suitable modem/router for Time Warner recomendation THAT WORKS? Any help would be appreciated ThanksJohn

In your first screengrab I see that ‘Port Forwarding’ is set to ‘Never’, it should be ‘Per Schedule’ or ‘Always’. Also many Netgear home grade routers don’t support Loopback, which is what would be needed to test port forwarding from within your LAN, so you might want to make sure that all your tests are external, say from a web based port checker or a smartphone/tablet using 3G/4G.

Hi, Babylon5.Thanks for your reply. What you see in the first screenshot are the defaults to create a new service. When I created my service, I selected 'Port Forwarding', 'Always', 'HTTP' service name, '192.168.0.100' for server ip address.I've tried to check if port 80 works with an outside connection, using my mobile phone. It says 'No data received.', and I have had this working before. This is a new router, before this I've had no issues with port forwarding.

Some ISPs will block port 80 incoming, i.e. the port you want to forward. You have the option with that router to use a different external port so you could for example direct port 12345 external to port 80 internal. If you do that then the port number would need to be added to the URL e.g. HTTP://my.readyshare.homedns:12345/....

Port Forward Not Working - C6300 AC1750

33 Replies

Rockne
Aspirant
Oct 12, 2015
I was having the same problem and I just checked the box next to "Disable port scan and DOS protection" in the "WAN Setup" tab. I tested using Open Port Check Tool at canyouseeme.org and it is now seeing my forwarded ports. I am a novice so I would apprciate to know if this is going to open me up for other more serious problems. Thanks.
- jd69627
  Aspirant
  Oct 14, 2015
  Did you ever get an answer on the WAN setup option?
  - Rockne
    Aspirant
    Oct 14, 2015
    I did not receive a response. I'm still unsure about the ramifications of bypassing the port scan in WAN setup. Doing so did fix my port forwarding problem though.
SbuxReg
Aspirant
Jan 29, 2016
After spending 2 hours on the phone with netgear they determined my unit was faulty. Sent me a new unit same problems. No readyshare access outside my home network, no dmz, and no port forwarding. What a joke this device is. Very disappointed. Will look to other vendors in the future to meet my networking needs.
flan
Aspirant
Feb 17, 2016
TO ALL WHO HAVE BEEN AS FRUSTRATED WITH THIS ISSUE AS I HAVE! I GOT IT TO WORK!

After over an hour on the phone and repeated attempts by netgear customer srevice to sell me an upgraded service package to include 3rd party devices that I did not need, I finally got it resolved.

Under Setup in Netgear Genie, go to WAN Setup and look to see if the box that says "Respond to Ping on Internet Port" is checked. If not, check it and hit apply.

This fixed my issue. ONE FREAKING Check in an option box. Netgear tried to sell me extra service multiple times and I had to ask to speak to a manager before they asked me to look and see if the box was checked. This should be the first response, instead of asking you for your credit card. IT TOOK ME AN HOUR! It is a 5 minute fix at most. This type of blatant cash grab has left a sour taste in my mouth over the true intentions of this company. However, the product now works as it should. I do not plan on buying any Netgear products in the future.
- jjrjr1
  Tutor
  Mar 22, 2016
  Hi
  
  Thanks for your Suggestion..
  
  I just made the change to the respomd to internet ping in the WAN Setup as suggested above..
  
  IT DID NOT RESOLVE THE PROBLEM!!!
  
  On Port 80 It gors to the Router Management Scree n instead of my running Apache Server
  RDP simply does not respond (No forwarding on port 3389)
  FTP also will not connect (No forwarding on port 21)
  
  IS THERE A SOLUTION FOR THIS???
  One would think NetGear would know how to make routers and not sell this rather expesive boat anchor....
  
  What is the recomendation.. Trash this device and get a new one??
  
  Thanks for any help
  
  Chhers
  John
  - DarrenM
    Sr. NETGEAR Moderator
    Mar 23, 2016
    Hello jjrjr1
    
    What is your ISP and what firmware version is your C6300 running?
    
    DarrenM

Forum Discussion

Port Forward Not Working - C6300 AC1750