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Forum Discussion
RCN C6300 Not Pairing
I just moved from Xfinity to RCN in Chicago and am using the same Modem/Router. I reset factory settings, gave RCN my MAC Address, and after a few hours I am still not getting it to lock in on the int...
I would check with your ISP they may need to send a tech out to check your lines.
DarrenM
The lines have worked with two different modem/routers. Still not sure why my Netgear won't link up... maybe I have the wrong MAC ID? I don't have the original box or manual so I had to go into the system specs to find it... maybe it's not the right one though.
Is there a way I can find my Netgear MAC address with certainty? The one my ISP wants?
Is there a way I can find my Netgear MAC address with certainty? The one my ISP wants?
Did you ever register it with netgear support if so you could access it in your netgear account.
DarrenM
- I will try that... if not, do I have any other route to find out the MAC ID?
> Is there a way I can find my Netgear MAC address with certainty? The
> one my ISP wants?
Is it not on the product label (as the User Manual (pages 10, 14)
suggests)?
Visit http://netgear.com/support , put in your model number, and look
for Documentation.
> [...] do I have any other route to find out the MAC ID?
Perhaps: ADVANCED > Advanced Home : Internet Port : MAC Address
(See User Manual, page 68.)
With any luck, they'll agree. Note that there's also a MAC address
for the LAN interface, but your ISP shouldn't care about that one.
http://www.downloads.netgear.com/files/GDC/C6300/C6300_UM_17Nov2015.pdf