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Khair's avatar
Khair
Follower
Aug 11, 2016

Unrecognised device in home network

When I look at the network map using the Genie application I see a device with ip address 192.168.0.5; I don't know where that is coming from as all the other devices are accounted for. Also, I note that with all other devices I have three options - Modify, Block, and Close, but with this one (192.168.0.5) I only see Modify and Close; the Block is missing. Can someone tell me how I could identify this device?

4 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello Khair 

     

    I would first think about how many devices in your home connect you your network such as laptops, Pcs, phones, tablets, streaming devices etc... then see if that number matches up to the connected device if you still can identify the connection I would change your router password and reset it so the device will no longer connect.

     

    DarrenM

    • dorald's avatar
      dorald
      Tutor

      I'm in the same situation. Only difference is that I have several devices connected to my home system that I either can't find nor explain. One apprears to be from Japan???

       

      When I click on them, the "BLOCK" option is not there. Should I reboot, change PW, what? How did they get there in the first place? Did they get lucky guess my PW? Am I in any danger of these connections getting my confidential information?

      • DarrenM's avatar
        DarrenM
        Sr. NETGEAR Moderator

        Hello Dorald

         

        If you are sure they are not something in your home that you connected then I would suggest you change the PW and reset the modem and check if they show up after your connect your devices again.

         

        DarrenM