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iamtheevster's avatar
iamtheevster
Aspirant
Nov 15, 2015
Solved

Readynas Ultra 2 - Raid is Dead

I have a Readynas Ultra 2 that's just over three years old. It's got two 3TB WD Red drives in it that are less than 6 months old (recently upgraded the drives).

 

When I couldn't access the shares or Plex on it today, I went to Frontview and under Volumes > Volume Settings I see: 

 

Configuration: RAID Level X-RAID2, 2 disks
Status: Dead. This volume is no longer available.

 

The "Volume" dot at the bottom of the screen is flashing yellow, and says the same thing when I hover over it.

 

When I do a reboot and run RAIDar, at first it shows two green dots underneath the disks icon, but then it eventually changes to "Not present".

 

I tried removing the disks one at a time and booting with just one in, and I got the same results.

 

I have my data backed up (Crashplan), so this isn't a total loss. However, I'm trying to understand what's really broken here. Are my disks bad? Both of them? Is this the unit itself? How do I test and determine this?

 

Thanks, 

 

Evan

 

11 Replies

Replies have been turned off for this discussion
    • iamtheevster's avatar
      iamtheevster
      Aspirant

      Looks like no... 

       

      When I try to connect to SSH, I just get a Connection Refused message from Putty. I'd previously changed the SSH port, and I've tried connecting on the changed port or on port 22, just in case defaults kicked back in. 

       

      That said, I hadn't enabled ssh access via an add on, but by editing the sshd_config files. Is that still relevant given that it can't even mount the drives?

       

      I can get access to Frontview. I tried adding this plugin: http://www.readynas.com/?p=4203, but I get a message saying that the file isn't appropriate for my architecture, even though I grabbed the x86 version.

       

      I'm currently running firmware 4.2.26. Would updating to the latest perhaps kick things into a reset mode to be able to get SSH access back?

       

      Thanks!

      • mdgm-ntgr's avatar
        mdgm-ntgr
        NETGEAR Employee Retired

        You can't update the firmware when the OS partition is full.

        The very next thing done needs to be freeing up space on the OS partition. Trying to fix the problem other ways will only succeed in adding to the problems.

    • iamtheevster's avatar
      iamtheevster
      Aspirant

      I reread the original linked posted on the problem with Crashplan and JRE version, so I'm starting there. I'm able to put the Readynas into tech support mode so that I can telnet into it, but I can't login. The default admin login/password isn't working, nor is the password for the admin account that I have set. Neither is the account I usually use to login via SSH (and that has sudo authority). 

       

      I've done some googling, but I've only come across other posts that say to google for the password, none that actually contain the password (except for the manual which has the default admin username/password that aren't working). 

       

      Is there a different telnet password? Where would I find it?

       

      Thanks,

       

      Evan

       

    • mdgm-ntgr's avatar
      mdgm-ntgr
      NETGEAR Employee Retired

      There is discussion in the thread StephenB linked to on how to resolve it.

      • iamtheevster's avatar
        iamtheevster
        Aspirant

        Thanks. I saw the link after I posted my last comment and started going down that road. I'm able to put the Readynas into tech support mode so that I can telnet into it, but I can't login. The default admin login/password isn't working, nor is the password for the admin account that I have set. Neither is the account I usually use to login via SSH (and that has sudo authority). 

         

        I've done some googling, but I've only come across other posts that say to google for the password, none that actually contain the password (except for the manual which has the default admin username/password that aren't working). 

         

        Is there a different telnet password? Where would I find it?

         

        Thanks!

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