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tosalet's avatar
tosalet
Aspirant
Oct 19, 2015
Solved

iPad fails to automatically change from router to Powerline wifi

I successfully installed Powerline XWNB5201 and XWNB5001 with extended wifi connection working properly with both iPad and Android phone. I then had to change the router and re-installed the Powerline which was also successful with a good extended wifi signal. However, whereas on the first installation the automatic changeover from router signal to the Powerline signal worked perfectly with both devices, on the new installation the Android phone changed over automatically but the iPad fails to do so by remaining locked to the original signal and can only be changed by powering off.

 

I realise it is more than likely an iPad problem but perhaps someone has come across this before and found a solution?

  • Your solution worked, thank you. The process of doing a factory reset twice fixed it.

4 Replies

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired

    Hi tosalet,

     

    Welcome to Community!

     

    What is iOS version of your iPad? Have you updated it to the latest version? If yes, did you encounter the same scenario prior to updating to the latest iOS version?

     

    Regards,

     

    JamesGL
    Community Team

    • tosalet's avatar
      tosalet
      Aspirant

      Hi, thanks for responding so quickly. I have the latest IOS 9.1 and no, the problem did not occur on previous software. Having said that, I have changed my router recently and setup the Powerline to the new wifi.

      • JamesGL's avatar
        JamesGL
        NETGEAR Employee Retired

        tosalet,

         

        This might be an issue with the latest iOS update. To verify that one, you may try to connect to other wireless networks or hotspot and check if it will switch. 


        Regards,

         

        JamesGL
        Community Team