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Forum Discussion

K-C's avatar
K-C
Aspirant
Jan 31, 2017

Powerline Adaptor Corrupt and won't Reset

Hi Everyone,   I inadvertantly entered the incorrect password for one of my XAV1301's when setting the encrption. The device accepted the password, but now I can't access it as it always says "pass...
factory reset
Firmware
Hardware
Security
Troubleshooting
XAV1301
michaelkenward's avatar
michaelkenward
Guru - Experienced User
Feb 01, 2017
K-C wrote:

Hi Everyone,

 

...it refuses to "factory reset" to reset the encription.

 

How are you resetting? Button or software?

 

 

 

 

K-C's avatar
K-C
Aspirant
Feb 01, 2017

I have tried both button and software (with Netgear Genie). Neither works. If I try to change any setting with the Genie, I get a "failed" message.

 

I may have solved the encryption issue (I managed to correct the password by communicating via the second XAV1301v2 and guessing the correct password), but there is still a major issue. I currenlty have a XAV5201 connected to my router (BTHUB4), plus a XAV1301v2 and the "currupted" XAV1301v2 connected over the powerline. The baud rates vary, being dragged down by the problem unit, which doesn't even show its type or firmware version (it was previously upgraded to XAV1301v2 v0.2.0.9CE):

 

Device name: N/A

Model: N/A

MAC Address: 4C:60:DE:90:69:7D

LED status: OFF (set of with Genie, prior to problem occuring)

Firmware version: "Blank"

IP address: N/A

Network type: Private

 

Is there any software write to the Model type and/or to force load firmware to an unidentified unit?