A6210 NEEDS UPDATE! PLEASE STOP IGNORING THIS NETGEAR!

You do realize the A6210 was released in 2014? A decade ago. 

I'd never recommend anyone buy a device that old 

Thank you Hugzy!

Finally someone with some common sense and understands the issue.

If a company is STILL selling the product they should obviously be supporting said product. In this case NetGear hasn’t supported it for awhile no obviously so they need to stop selling it as if it is supported.

I was shocked with the customer service support I received from NetGear! Never have I seen such rude, deceiving, and problematic support like I have with NetGear.
Even after proving my recent purchase at the time with providing a receipt one agent literally canceled the warranty registration from when I registered it and than said contact bestbuy for support.

Even worse is the fact I’m not asking for a refund or return from NetGear I was simply asking them to support the products they are still selling in big retailers like BestBuy.
Apparently respectfully asking support to submit a case to the developer team to release a driver update for a product they are still selling was asking WAY to much of them.

Also before I uploaded the receipt the first agent was quick to tell me I’m lying and that I didn’t recently buy it so they are closing the ticket. Wild that they get away with this garbage!

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Hugzy wrote:

As for your comment that you have yet to find a Windows 10 driver that does not work with Windows 11 shows either that you are young & dumb or just foolish.

 

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My my, such a sensitive soul.

 

I was just reporting my experience. Perhaps deliberately, you have also misquoted what I wrote.

 

"I have yet to come across a device that works in Windows 10 but not Windows 11."

 

Devices and drivers are different animals. In some cases, Windows 11 has its own built-in support for devices that once needed drivers.

 

I have plugged various Netgear USB adapters and other USB devices into Windows 11 PCs. Everything that worked in Windows 10 continued to work in Windows 11.

 

I do have some even older stuff that does not work in Windows 10 or 11. But Netgear does not claim that they will work in Windows 10 just as it makes no claims for the A6210 and Windows 11.

 

If you check the product pages, you will see that the A6210 is "Not available" from Netgear. It does not sell this wifi adapter, but it has no control over the stuff that sits in warehouses and stores around the world.

 

Instead, it says:

 

"A newer model of this adapter is now available. Upgrade your Laptop to WiFi 6E with the A8000 WiFi 6E Adapter."

 

Netgear does claim that this supports Windows 11.

 

It also adds:

 

"This AC1200 USB 3.0 adapter, with high-gain antennas, can make even your older Windows^®-based laptops and desktops connect at the speed of 802.11ac."

 

In my case, I went for PCIe add in cards that support 6 GHz. Not from Netgear of course. Other 6 GHz devices have been know to cause grief in Windows 11. We had a spate of people turning up here blaming Netgear routers for not working with 6GHz wifi. It turned out to be an Intel issue

 

I would not be surprised if Netgear simply ignore someone who fails to pass the "civil behaviour" test.