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Forum Discussion

mrsqueezy's avatar
mrsqueezy
Aspirant
Apr 16, 2017

A6210 Software Version 1.0.0.36 Disconnections

Hi Again

 

So I've updated Windows and decided to try .36 after the disaster that was .35

 

Good news the driver solved all the issues that I had with .35

 

 

Bad news is that I keep having issues with limited connectivity/ disconnections to the internet.

 

 - Its not linked to heavy downloads even everday browsing has caused me issues

 

- I updated all my drivers etc and checked again with slimdriver that a member recommended

 

- Still having issues with the connection

 

So I have uninstalled Genie again along with the .36 driver and am using the driver that comes with Win 10.

 

The driver that comes with Windows is not perfect (It struggles to connect on start up) however the connection appears more robust than that of the netgear one.

 

mrsqueezy

1.0.0.36
A6210
disconnection
driver
Troubleshooting

9 Replies

  • mackel95's avatar
    mackel95
    Initiate
    Apr 18, 2017

    Hi,

     

    Not sure if I have the same problem as you but I get disconnected about 30min-1 hours after I've turned my computer on. The A6210 goes into some "installing"-mode and I lose internet during this period. Do you have the same?

    • mrsqueezy's avatar
      mrsqueezy
      Aspirant
      Apr 18, 2017

      Hi,

       

      The dropouts appeared to be random

       

      I could have long sessions connected then sudden disconnects

      I've also had issues where I've just turned on the PC

       

       

  • VE6CGX's avatar
    VE6CGX
    Master
    Apr 18, 2017

    Sure bet of updating to new driver is after all traces of older driver is removed(deleted) using control panel 'programs & features'

    • mrsqueezy's avatar
      mrsqueezy
      Aspirant
      Apr 18, 2017

      Hi,

       

      I'm not 100% on your statement.

      "Sure bet of updating to new driver is after all traces of older driver is removed(deleted) using control panel 'programs & features'"

       

      I fully removed all traces of .35 shortly after they released it (via control panel I believe but it was a long time ago).

       

      I have been using Windows own driver up until I installed creators update where I tried v.36

      - I am now accessing the internet using Windows 10 built in driver

      • JamesGL's avatar
        JamesGL
        Master
        Apr 24, 2017

        Hi All,

         

        Try installing the standalone driver for A6210.

  • updatedrivers's avatar
    updatedrivers
    Aspirant
    Apr 18, 2017

    Having the same issue with the new driver update (1.0.0.36). Keep getting disconnected every few minutes.