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torrmundi's avatar
torrmundi
Follower
Sep 30, 2016

A6210 Windows 10 Airplane Mode

Hey,

 

I was using my A6210 with Genie 10.0.0.34 on a Windows 10 PC when the device started disconnecting repeatedly within minutes, then seconds.

 

I uninstalled Genie, got the 10.0.0.35 install, and then found Airplane mode was stuck ON.

I went through the solutions on the internet, short of the registry edit procedure. Nothing worked.

 

I deinstalled/reinstalled a few times and now the WiFi is working again, with airplane mode still ON?!

However, Genie does not recognize that the A6210 is installed.

Device Manager shows "802.11ac Wireless Lan Card" with driver provider Netgear, 4/21/2015, v5.1.22.0.

 

Any clues to getting Genie working? As I said, I have connectivity through this adapter.

 

Thanks!

 

A6210
Airplane Mode
Genie
Installation
Windows 10

4 Replies

  • JamesGL's avatar
    JamesGL
    Master
    Oct 17, 2016

    Hi torrmundi,

     

    We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

     

    JamesGL
    Community Team

  • JamesGL's avatar
    JamesGL
    Master
    Oct 14, 2016

    Hi torrmundi,

     

    Please post the screenshot of the Airplane mode error and the Genie.

     

    JamesGL
    Community Team

    • Lusthawk's avatar
      Lusthawk
      Aspirant
      Apr 03, 2017

      I'm having this same problem with Windows 10 and the Netgear A6210.  I need a workaround or updated drivers asap; very frustrating.  There's no error code to post, it's just that Airplane Mode will NOT turn off.  If you click it on the taskbar nothing happens, if you go to it and network settings and slide the bar to off it immediately slides back to on.  This is extremely frustrating...

      • Lusthawk's avatar
        Lusthawk
        Aspirant
        Apr 04, 2017

        So far I've tried updating the drivers, using the original drivers, running with Genie installed and uninstalled.  I've tried multiple configuration combinations for the device settings (disabling the option to allow the computer to turn off the adapter, etc).  Please help...